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Advisory Tv & Radio Labs
- Electronics Repair
- New York, NY
About this business
Location details
175 7TH Ave, New York, NY, 10011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Worst home service – I called Panasonic first then they told me to call Advisory TV. They charged me $243 just for a TV diagnose! They checked my TV for about 3-5 min. then they said that they'd charge $550 to replace a digital board for service and parts. I called a different store and they say that the home diagnose service is only $60. I will never call Advisory TV again.
Plain awful – This company use to be the exclusive service provider for BestBuy for items under warranty. As of Jan 09 Bestbuy is no longer outsourcing this work but is keeping it in house via Geek Squad, not a moment too soon. There service providers are incompetent and their administrative staff are simply not truthful. They will do everything in their power to avoid admitting that they cannot fix your item. They came to my home on over 6 occasions, replaced 4 major parts of my tv, took the tv for 2 weeks to fix it in hous... read more
Worst place ever – I am an ex employee of this shop and they are the worst people ever. The managers would sit all day to think of different ways to reject the claims. They would always tell the customer they are not liable and then take the money from the manufacturer. You should check out all the small-claims lawsuits against them.
Terrible customer service and believe it when we say SLOOOOOOOOOOOOOOW repairs – I initially brought in a Pioneer 5-Disc DVD Theater system for repair. The volume kn0b (I apparently can't say kn0b like a 'doorkn0b' according to city search as it is 'inappropriate language'...what about douche ya friggin' doucheb@gs?) was apparently stuck on 'low' so that the volume was always displayed on the screen and it would not come up past 0. Simple fix, right? Maybe elsewhere, not here. After an initial quote of $80 (I paid $70 for th... read more
TERRIBLE EXPERIENCE – I had to deal with the customer service department and they were miserable. They were always passing the blame around and running me in circles for two months in order to get my TV fixed. I would avoid doing any dealings with this business at ALL costs. I mean NEVER. ZERO STARS
NEVER NEVER NEVER GO HERE – honestly, I know that tv repair is suppose to be difficult, but this place is by FAR the worst. It has been a month and I still have not gotten my tv fixed. They first came (after a week), looked at the tv and said they knew what the problem was... So I had to wait 2 weeks for the part to come in, and then when it did, they came and realized that they were wrong about the problem. (I tell you what kind of repair people, dont know the problem?!?) So now I am waiting for a new part ( i have been wai... read more
Two bad experiences with Advisory – A couple years back, I had a problem with a CD player. They took a look and gave me a reasonable estimate. However, after many weeks of having my deck in the shop, they finally called back to tell me they had grossly underestimated the amount it would be to fix the problem. I did not have the work done. Very recently, I stopped by to have another CD deck looked at. They could not identify the problem, and asked to keep it until they could replicate the problem. I heard nothing from them fo... read more
honest guys with zero attitude – My Sony DVD player wasn't working, and it isn't under warranty. I called Sony and they said they could fix it -- if I sent it in with $150! So I went to Advisory. The waiting room looks sketchy, but the man at the front counter was friendly and efficient. He took it back as I waited for a few minutes. Then he told me, "You're taking it home today!" and explained it was a simple DVD jam and sent me off without taking a dime. As a woman, I am used to getting the runaround, and I was relieved th... read more
Good Service and Honest – Ive used these guys on a number of occasions over the years for repairs ranging from a microwave to a CD walkman. They provide good service and most importantly, it seems like they are not out to cheat you. For example, most recently, because they were closed, I made the mistake of bringing in a stereo I needed fixed to a different shop nearby. This other place gave me an estimate of over $100. I took the stereo to Advisory TV & Radio to get a second opinion, and much to my pleasant surprise, they f... read more
Frequently asked questions about Advisory Tv & Radio Labs
How is Advisory Tv & Radio Labs rated?
Advisory Tv & Radio Labs has a 2.6 star rating with 23 reviews.
When is Advisory Tv & Radio Labs open?
Advisory Tv & Radio Labs is closed now. It will open on Monday at 9:00 a.m.
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