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Advia Credit Union
- Finance
- New Baltimore, MI
About this business
Location details
35600 Main St, New Baltimore, MI, 48047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I took out a loan with this bank little less than a year ago. 90 day no payments, setup an auto pay from a checking account that was created. I started putting money into the checking account. First month went by, I kept putting money into the checking account. Looked at the deposit slip, all of the money from the previous month was gone! So I went into the bank, asked where did the money go? It was removed and applied to the auto loan. But, I asked “ok, at least it’s accounted for, but this loan is no payments for the first... read more
I refinanced my car through this bank and they asked for the title. I provided the title and the bank lost and didn't warn me that they never received it so now I have to go through the mess of my interest rate skyrocketing and my payment going up almost $100 per month. They've had months to notify me and neglected to do so. All of my addresses and my phone number are all up to date. This is the downside to banking smaller. I don't even want to go back in this branch I'm more than unhappy.
Update: They called and corrected the issue and thank you for that. They are refusing court ordered documents regarding guardianship and access to accounts. When calling the courts they said our papers have everything we need on them to access his finances. Because of this an elder is going without. Nobody seems to know how to do their job. So now we have to get the court involved again. Its absolutely mind blowing and horrible on their part.
TERRIBLE CUSTOMER PHONE SERVICE. I can never reach a person from my credit union. Always placed into a impossible phone loop. Will be closing my accout.
I can’t say enough good things about Advia Credit Union! I love how everyone knows me by name and how accommodating they are. Whenever help is needed, I feel very taken care of. Jen is a wonderful branch manager!
Frequently asked questions about Advia Credit Union
How is Advia Credit Union rated?
Advia Credit Union has a 3.4 star rating with 50 reviews.
When is Advia Credit Union open?
Advia Credit Union is closed now. It will open at 9:00 a.m.
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