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Adventure Credit Union
- Finance
- Grand Rapids, MI
About this business
Location details
4211 Plainfield Ave NE, Grand Rapids, MI, 49525, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This may not be branch specific, but I’ve now had two separate instances where I or my insurance company has sent them documents related to car loans and they’ve either lost them or failed to process them in a timely manner. In the first case, ACU held up payout of an insurance policy for a totaled vehicle because they wouldn’t acknowledge they had been paid by the insurance company and release the lein. In the second case, I sent them proof of insurance for the new car to the email address they provided (confirmed address w... read more
Good luck getting a call back or message in a timely manner, probably doesn't help they only work 7 hrs days 10am - 5...
I don’t normally go into the branch offices but I’m so glad I did today. Damario was super friendly and helpful. His smile just lit up my heart. It’s rare these days to interact with someone for less than 5 mins and walk away feeling such joy. Kudos to him and whoever hired him!!
Frequently asked questions about Adventure Credit Union
How is Adventure Credit Union rated?
Adventure Credit Union has a 4 star rating with 65 reviews.
When is Adventure Credit Union open?
Adventure Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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