Advenir at Mayfield

Nicole C 

on BBB

a month ago

We have lived here for going on 2 yrs this December, when we first moved in there different management. The original management was sweet and caring to which we could come in and speak to them about the issues we were having and come to an understanding. When the new management took over she fired one of the old staff members due to them bringing concerns on how she was treating everything and a good amount of people in our neighborhood made complaints about that as well. Since having the new management take over we have bee... read more

andrew w 

on BBB

a month ago

I want to make it aware that there was a sudden notice that went out months ago that stated grills are no longer allowed on porches and must be stowed in garages.failure to do so will result in fine. I want to professionally inform you that this is against the law to enforce and directly against fire code. Nobody should be threatened by fines to store propane or any dangerous combustible inside of the walls of their homebut everyone must play by the same rules.right? You would think but it turns out the manager that implemen... read more

Julie H 

on BBB

a month ago

*** at the Sanctuary has gone downhill since the new manager has come in. This place used to be all about community, sadly it feels like it's all about the almighty dollar. We had community events, breakfast "on-the-go" every Friday that the kids looked forward to, and management that cared. Now they are enforcing rules that are not in the lease and potential safety violations and fines if you don't comply with these rules. Bring back the community events that promotes getting to know your neighbors. They are also charging r... read more

David D 

on BBB

a year ago

I lived at this apartment complex for almost 4 years. It was called ******************** and I believe Advenir Living bought it and changed the name. Now its called Advenir at ************* in *******, *****. Around Covid, I was awarded rent relief (Covid funding) by two organizations. The company knew the rules and policies to this. I told the organizations to make out the check to the property whichever one gets approved first. Property received both checks but were only suppose to apply one check to my account. They appli... read more

David D 

on BBB

a year ago

I lived at this apartment complex for almost 4 years. It was called ******************** and I believe Advenir Living bought it and changed the name. Now its called Advenir at ************* in *******, *****. Around Covid, I was awarded rent relief (Covid funding) by two organizations. The company knew the rules and policies to this. I told the organizations to make out the check to the property whichever one gets approved first. Property received both checks but were only suppose to apply one check to my account. They appli... read more

Tamara Y 

on BBB

a year ago

I lived at the *** at ******************** in ******, ***** for twenty months. I paid my rent on time every single month. When I moved out, I paid all the cleaning fees and everything that the management brought to my attention that I owed them.There is an alleged bill for $167.00 that they never sent me, even though they still had all my contact information (and still do, to this day.) I was entirely unaware this bill existed. If I had known, I would have paid it as timely as I pay all my bills. Instead, the management sent... read more

Leekeasha V 

on BBB

a year ago

Weve lived here going on 4 years we dont bother our neighbors pay our rent on time and were always friendly with the staff and it has been a horrible experience from appliances breaking and them telling us we have to pay for the parts to fix it even tho we are paying them renters insurance The maintenance workers recording me without my permission and when confronted (which I have on tape) he gets very aggressive and agitated as a young woman who lives here I want to feel safe! Next them harassing us about our REGISTERED emo... read more

Gina R 

on BBB

2 years ago

This is the worst place you can live. The few "maintenance" workers that they have don't speak English and they don't care to learn. So if you don't speak Spanish this is not the place you want to live. They are incompetent and management is a joke. Work orders take weeks and when they do show up, it's in and out and problem is not resolved. They are great at taking multiple coffee and cigarette breaks. Hanging out in the parking lot socializing. Management is The root of the problems residents experience. I wish the owner o... read more

David C 

on BBB

2 years ago

First and foremost, the recurring problems with my AC unit have been a source of constant frustration. My AC has broken down around six times this year, including the most recent incident on 11/2/2023. Despite submitting work orders, they were promptly closed without any resolution, leaving me to endure sweltering heat and humidity in my apartment. This lack of responsiveness to essential maintenance needs is completely unacceptable. The issues extend beyond the AC problems. For nearly a month and a half, my Master bedroom a... read more