Advara HeartCare - Balwyn (Formerly Owned By GenesisCare)

Damian G 

on Google

2 months ago

They moved premises, but only notified the patient by SMS a day prior to their appointment. Patient discovered they'd moved (with a sign on the front door of old premises, indicating new address). Patient now has 15 minutes to walk/drive 400 metres down the street to new location, but has no idea where the new location is because there's no map indicating where to go on the sign -- and what's worse, traffic is bumper-to-bumper. When patient arrives 15-20 minutes late at the new location, staff advise patient to come back the... read more

Bette Sarah Foord 

on Google

10 months ago

Friendly and helpful staff. Been coming there for years. Always really warm inside the reception. Wish they still had the water in reception for patients. Most people there don't wear masks. 

Elaine Beech 

on Google

a year ago

Lovely doctor, easy parking. But lack of noise screening of the staff on the phones. Nice music but tv on with no sound.. turn it off and put up a screen please. We don’t want more noise in our lives when going to a heart specialist. 

Kiana Cameron 

on Google

a year ago

The reception team here are lovely and I'm so grateful for their help and understanding with organising appointments and information needed, as well as Annmarie going above and beyond to help me. 

Elizabeth Meredith 

on Google

a year ago

My rheumatologist wrote a simple request to this clinic re my heart medication. After 3 weeks and 5 phone calls from me, still no answer.... and often it is hard to get through as the phone drops out.