Advanced Urology Associates

Bryan and Ashley 

on Google

5 months ago

The front office and accounts payable are terrible with this office. The nurses and Dr. Crawford are all fine, but I will never return due to the poor management. My schedule time for the procedure was changed multiple times. When I showed up for the time they had scheduled a week prior, I'm told that the appointment time would now be 2 hours later. They never communicated that latest update to me. They also messed up my payments so many times (couldn't connect my payments with my account and wanted me to pay yet again for s... read more

Jack 239 

on Google

7 months ago

Tried making an appointment for an hour and 45 min @ 1330 recording told me the office is closed. Very unprofessional not bothering to answer a telephone !! 

Rod Rocketon 

on Google

2 years ago

I see Michael Barrett and he is excellent. Easy to talk to and provides great care. The problems lie with what apparently is the owner's resistance to come into the 20th Century (yes, I know we are in the 21st). Paying bills or getting refills is a pain. You cannot do these things online. Also, good luck if you call and want to talk to someone at their practice. 

shelquis 

on Google

2 years ago

Unfortunately, the front desk personnel felt it was more important to be on the phone than attending to the line of patients trying to check in. On the plus side, once I was taken back to an exam room, things drastically improved. Cindy checked me in, took my vitals and got relevant history and updates. Then Angelique came in for my exam. Angelique is the best associate that Dr Crawford has had for several years. She was engaging, yet very professional. I thoroughly enjoyed this trip to the doctor's office, which is somethin... read more

Lg Lg 

on Google

2 years ago

Receptionist are always cheerful and courteous. Dr. Crawford is very good at what he does. Very informative, and does great testing, to get to the bottom of the issue!