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16021 Industrial Drive #14, Gaithersburg, MD, 20877, United States
Get directionsMold behind the wall caused our hallway to smell musty. Ronald inspected everything and described it clearly. Denise kept me informed about time and next steps, which helped. The workers cleaned up, sealed the area, and prevented recurrence. Reliable folks and a smooth stressful experience.
Our guest room paint was deteriorating due to water damage. Most of the drying was done by pleasant Javier. Since this was my first time, Michelle from the office explained the processes. To reduce moisture, the staff cleaned and examined everyday. It took days, but the results were good. No problem calling them again.
There was a minor fire in the kitchen that left smoke all over the place. Miguel and Javier cleaned up and got rid of the smell, and they did a great job. Every day, Caitlin checked in to make sure everything was going according to plan. They were gentle with our cabinets and appliances, and they took their time cleaning sure the smell was entirely gone. At no point did I feel rushed or confused. I'm really grateful for the thorough work and the calm demeanor throughout.
A pipe burst in our laundry area and soaked part of the flooring. Brandon was the one who came out first, checked moisture levels, and explained the plan. I liked how he didn’t try to over-sell anything and kept it straightforward. Marco from the office coordinated the timing, and everything stayed organized. The repairs afterward blended in nicely with the rest of the house. Very professional team overall, and I felt like they genuinely cared.
Had water leaking from an upstairs bathroom and honestly had no idea where to start. Gustavo came out, walked me through what needed to be done, and made the whole thing less stressful. Michelle from the office checked in a couple of times just to make sure everything was moving smoothly. The cleanup and drying took a few days, but they handled everything professionally. I really appreciated the clear communication and how respectful they were with our home.
Advanced Restoration Solutions has a 4.9 star rating with 327 reviews.
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