Advanced Oxy-Med Services

s b 

on Google

a month ago

I was working with them for over a year. They shipped me a Tens machine, which was covered by NYSHIP. However, to my surprised after a year they sent me a bill for $500, and then for $ 45 dollars. One of their staff in accounting sent me an email stating the following" If not paid in a timely manner a $ 25.00 late fee would be added to the account making the balance due $ 70.00." I even emailed the owner Harry, however, no response from him. They left me with no other choice to pay the bill. I will never deal with this compa... read more

Lillian Lebron 

on Google

2 months ago

I have been receiving my medical equipment from Advance Oxy for over 9 years and the customer service is superb. I can even leave a message and I receive a call the same day. Keep up the great work. 

Matthew Santana 

on Google

3 months ago

They aren’t upfront about pricing in the beginning. Every time you do business with them it just seems sketchy. I would really suggest going with another company, if your doctor has them reach out, please tell your doctor to find another company. They told me I only had to pay for 10 months and then switched it to 12 months. 

John Gregory 

on Google

3 months ago

Tracy was an exceptionally friendly person. She was very helpful concerning my need for a cpap mask when I had called Advance Oxy-Med Services. I texted her a picture of my old one and she recognized right it away. I was able to purchase one at Advance Oxy-Med Services with out any hassle. I will be going back their again if I need to purchase another one in the near future. 

Brigid Shanley 

on Google

6 months ago

I wish I could give a lower mark. They are an absolute image of what not to do as far as customer service goes. Every time I call they tell me I owe something, however they don't actually send out bills. Fascinating business plan.