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625 Piedmont Ave NE, Atlanta, GA, 30308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The location is great and it is a private complex. Management is currently not ideal - they have 10 different properties and no management on site. They are difficult to get a hold of, and have no email anywhere on their site or resident portal. I have dealt with cockroaches in 2 different units with zero resolution. I was offered a higher floor apartment to help remedy the issue; however, it still continues. *I have been told by staff that are cockroach infestations in multiple apartments here
Disclaimer: I do not blame on-site maintenance or front-line staff; they are pleasant. The issue is entirely corporate and structural. This complex was wonderful until September 2025, when WH Group took over. They dismissed on-site managers, permanently closed the leasing office, and replaced all phone lines with an AI bot named "Willow." There is no workaround or menu option to bypass this bot and reach a human. It uses fake background noise to pretend it's real, showing what this firm thinks of the intelligence of its tena... read more
The location is great and it is a private complex. Management is currently not ideal - they have 10 different properties and no management on site. They are difficult to get a hold of, and have no email anywhere on their site or resident portal. I have dealt with cockroaches in 2 different units with zero resolution. I was offered a higher floor apartment to help remedy the issue; however, it still continues.
I have lived at Harper for nearly four years and until recently I was very happy. Unfortunately, the experience has gone from pleasant to frustrating because of a change in property management. It is impossible to get in touch with anyone on the condo side (where the nice units are), even when there are emergencies. There have been several problems. Fire alarms going off & not being able to contact management to turn them off. A bat (yes, the animal) outside my door, I couldn’t get in contact with anyone. And the latest issu... read more
Advance Payment System has a 3.9 star rating with 26 reviews.
Advance Payment System is closed now. It will open tomorrow at 9:00 a.m.
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