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Adt Security Services Inc

3.8

About this business

Location details

3011 S 52nd St, Tempe, AZ, 85282, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8387 reviews
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Nick Leonardi's profile image
Nick Leonardi 
on Google
a week ago

If you ever try and cancel your services good luck. I was on the phone for exactly 1 hour and 14 minutes. What they don’t tell you is you get billed for 30 more days after you cancel. This company is a joke please pick someone else. I sold my house and that process can fall through so I do not cancel things until it’s official. Pretty much ADT will charge you for services that they are not even going to provide you. Please stay away from this company at all cost. There are better ones out there. I also removed all ADT equipm... read more

Zachary Wilson's profile image
Zachary Wilson 
on Google
2 weeks ago

USE THIS COMPANY IF YOU THINK TAKING ADVANTAGE OF A DEAD PERSONS FAMILY IS ACCEPTABLE. My sister died in February and I found out she had a previous account that did not get closed for a home she didn’t even live in at the time of death. Her account was paid up until her death- all we wanted them to forgive were the charges after her death - all other charges were paid. I called them and was told after submitting her death certificate the charges after her date of death would be waived. Submitted all the required documentati... read more

AM FHF's profile image
AM FHF 
on Google
3 weeks ago

They installed and then when we needed help because nothing was connected and working. They refused to send out a tech and said that they can see that we are connected to them. Well that's great then send me someone to explain how to use this because I can't use anything on my end. Nope they refuse. Had a tech help over the phone who hung up on us because she said she explained everything and there was nothing further she could do?? Paid for a service, we couldn't use for 2 years! And then of course when you cancel, they wan... read more

Gustavo Alfaro's profile image
Gustavo Alfaro 
on Google
a month ago

ADT installed my doorbell camera incorrectly, which damaged the wall behind it. When I called to get this fixed—and to get help setting up the four outdoor cameras I bought from them after spending over an hour on the phone with an ADT rep who couldn’t get them working—I was told a tech wouldn’t be available for almost a week and that I’d be charged over $150 just for the first half hour, plus more for every 15 minutes after that. This is to fix issues caused by their own improper installation and products that don’t work as... read more

A G's profile image
A G 
on Google
a month ago

I have been trying to transfer services in my name for the last 9 days. Every time I call I just keep getting transferred around department to department. This is unacceptable! 

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Frequently asked questions about Adt Security Services Inc

How is Adt Security Services Inc rated?

Adt Security Services Inc has a 3.8 star rating with 387 reviews. 

When is Adt Security Services Inc open?

Adt Security Services Inc is closed now. It will open at 9:00 a.m. 

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