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Adt Security Services Inc
- Security Systems
- Tempe, AZ
About this business
Location details
3011 S 52nd St, Tempe, AZ, 85282, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Extremely unprofessional, misleading and regretful experience. I truly regret ever working with ADT. I signed a DocuSign contract that clearly showed a monthly payment plan with NO upfront cost. But when the technician arrived, he had me sign another contract without explaining that it was completely different. I trusted him and assumed it was the same agreement. The next day, ADT took $68.81 PLUS $1,454.50 from my bank account—charges I never approved and that were NOT part of the contract I agreed to. I feel I was misled a... read more
STAY CLEAR and AVOID ADT. If you get an alarm system be prepared to spend $700 plus every other year for dead batteries (10 year batteries last 2-3 years) in the keypad, all motion sensors. We had the protection plan and it didn't cover sensors that fell off due to cheap double-sided tape. Doesn't cover batteries/ service calls. Do your self a favor and get a simple safe system. ADT is a joke. Also if you like phone calls at 2am for faulty sensors setting off alarms. You can't cancel the service even if it doesn't work until... read more
Do not use their service. If you happen to change your mind, you will be stuck with the contract. Yet, for the cancellation, they will call you randomly if you miss the call you will have to open new case which is ridiculous. I’m warning stay away from this company.
Our cameras went out and they want to charge us 59.00 just to come out and another 250.00 to fix their equipment. I called to try to talk to a supervisor who wouldn’t come to the phone but sent a message that he would only say the same thing as the customer service rep. We have not had camera service in over a year. Do yourself a favor and don’t use ADT!
We bought our house last summer, and there was already an ADT system installed by the previous owners. The day we moved in, an ADT salesperson came by and told us the system came with the house and that we just needed to transfer the service into our names. I politely said no, we already had a Ring system we liked and planned to use. He then said we could "try out" the ADT system for a few months to compare and see which one we preferred. That sounded reasonable, so we agreed. After a few months, it was clear the ADT system ... read more
Frequently asked questions about Adt Security Services Inc
How is Adt Security Services Inc rated?
Adt Security Services Inc has a 3.7 star rating with 394 reviews.
When is Adt Security Services Inc open?
Adt Security Services Inc is open now. It will close at 6:00 p.m.
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