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ADT Security Services, Inc.

2.2

About this business

Location details

2535 W Bert Kouns Industrial Loop, Suite 1A, Shreveport, LA, 71118, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.231 reviews
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jonathan LaBorde's profile image
jonathan LaBorde 
on Google
2 months ago

Absolutely horrible, once you use them and after 4 yrs of service the system stopped working. The technician said the unit was out of date. I tried to cancel service. That was September. They keep billing me $145.00 a month and I keep calling them. Every month they say we are mailing you a code you will need to disconnect service. In 8 months I have not received 1 letter with a code. Now the rate has doubled!! Once they have you on the hook it’s like a scam. You can’t stop them from taking money out of your bank account. I’v... read more

Torii Martin's profile image
Torii Martin 
on Google
2 months ago

This place is a scam. If you try to cancel the service they just hang up on you. 

Hannah Jordan's profile image
Hannah Jordan 
on Google
5 months ago

For a company selling “safety”, they haven’t really done a good job making me feel safe. I’ve now had two different people show up. The first one had her information printed on the promotional, but the second one didn’t. Him and his buddy have shown up twice now, both times on a Friday. First time was after dark, which I didn’t answer because it was two strange men at night, and the second time was around 4 pm which this time I answered. I do commend him knocking on doors, because I imagine the challenges one might face espe... read more

LaShonda Davis's profile image
LaShonda Davis 
on Google
7 months ago

ADT IS TRASH!!! Tried transferring locations and they lied about everything! Set up things I didn’t ask for and tried to make me pay for it. When I said I wasn’t paying and didn’t ask they hang up. Called back and asked for a supervisor and they said no supervisors are available! Don’t use or trust them! Save your money!!! 

George Gray's profile image
George Gray 
on Google
8 months ago

This is the most nefarious company that I have dealt with. For starters, the equipment and services that we pay for have not been active for more than 4 months. We were never notified that the equipment and services were disconnected so we had to find out after an incident and they will not reactivate the equipment and services unless we pay an extra $40 on top of the $60 that we have been paying every month that the equipment and services have been inactive. Our payments were never interrupted but their equipment and servic... read more

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Frequently asked questions about ADT Security Services, Inc.

How is ADT Security Services, Inc. rated?

ADT Security Services, Inc. has a 2.2 star rating with 31 reviews. 

When is ADT Security Services, Inc. open?

ADT Security Services, Inc. is closed now. It will open on Monday at 9:00 a.m. 

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