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ADT Security Services, Inc.

2.5

About this business

Location details

5910 Rice Creek Pkwy, Shoreview, MN, 55126, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.5110 reviews
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James Scott's profile image
James Scott 
2 weeks ago

Once my contract with ADT is over, their service will be removed from my house. A bunch of unprofessional people! 

Algappan Subramanian's profile image
Algappan Subramanian 
4 weeks ago

Run. Do NOT go with ADT. Their products are very poor performing. Customer service is good. But what is the point when the customer bears all the cost when the product goes faulty? I paid roughly $4200 in equipment. Monthly service charge was $40. Well, 10 months into the contract, the smoke detector fails. In just 10 months, a product that is hands free with no abuse. The cost to replace, since ADT only provide 3 months warranty on their products, was $115(if you do not have warranty). And if you do, then Since it is a life... read more

Sara Rybak-Carlson's profile image
Sara Rybak-Carlson 
a month ago
Tara Sandborg's profile image
Tara Sandborg 
2 months ago

Worst security system and customer service ever. No means no. It doesnt mean ask the same thing 5 different ways. 

Jeff Selvog's profile image
Jeff Selvog 
3 months ago

Absolutely horrible service. I have had a sensor problem for over 6 months. I had tried resolving the issue going through every department of ADT with all resulting in dead ends. I finally had a tech trouble shoot my system and he determined it was a bad door sensor, he then told me he would mail out a new sensor and it never showed up, that was 6 months ago. A week ago I thought I would give it another try. Once again I had been on hold for over an hour then a tech made me do a video chat to identify the problem. He determi... read more

Frequently asked questions about ADT Security Services, Inc.

How is ADT Security Services, Inc. rated?

ADT Security Services, Inc. has a 2.5 star rating with 110 reviews. 

When is ADT Security Services, Inc. open?

ADT Security Services, Inc. is closed now. It will open on Monday at 9:00 a.m. 

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