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ADT Security Services, Inc.

2.3

About this business

Location details

140 Quigley Blvd, New Castle, DE, 19720, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.373 reviews
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S N's profile image
S N 
a month ago

Horrible company. I have been with them for almost 9 years but now I will move to another company. They fraudulently charged $209 on my credit card without my authorization. The system was not operating appropriately so I requested a service, however, the technician who showed up was unreasonable so I requested another technician. He agreed that he will send another technician. I did not authorize for any payment since no service was performed. Next morning, I see a charge of $209 on my credit card. I deemed it to be fraudul... read more

Anthony Cheseroni's profile image
Anthony Cheseroni 
a month ago

Been waiting a month for an upgrade ,already have ordered it ,never showed up or called ,going to another company after 23 years see ya 

Tara's profile image
Tara 
a month ago

If I could give ADT ZERO stars, I would. The problems started THE DAY they installed the system. The Google Nest/ADT equipment wasn't working properly before the installer even left. The hubs kept going black and STILL do. ADT sent another technician, and even he couldn't get them working properly. THE NEXT DAY, I texted the ADT sales rep IN WRITING that I didn't like anything that had been done. Within days, I was requesting by phone and email that they REMOVE the system so I could install MY OWN. Approximately 26 calls and... read more

armand's profile image
armand 
2 months ago
Lisa A's profile image
Lisa A 
2 months ago

ADT is worst!!! No way to get customer service! Take hours to chat & agent has no power to do anything! Won't transfer to superiors. JUST DON'T SIGN UP WITH THEM!!!!!! USE ANYONE ELSE!!! 

Frequently asked questions about ADT Security Services, Inc.

How is ADT Security Services, Inc. rated?

ADT Security Services, Inc. has a 2.3 star rating with 73 reviews. 

When is ADT Security Services, Inc. open?

ADT Security Services, Inc. is closed now. It will open at 9:00 a.m. 

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