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ADT Security Services, Inc.

2.4

About this business

Location details

140 Quigley Blvd, New Castle, DE, 19720, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.469 reviews
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Lisa A's profile image
Lisa A 
2 weeks ago

ADT is worst!!! No way to get customer service! Take hours to chat & agent has no power to do anything! Won't transfer to superiors. JUST DON'T SIGN UP WITH THEM!!!!!! USE ANYONE ELSE!!! 

Susan Shake's profile image
Susan Shake 
3 months ago

I've had ADT in each of my last 4 homes, and I've always been happy with the service. When I moved to Delaware 3 years ago, the customer service was the best of any of the locations. Ivan Traverso, the company representative, was the reason. He helped me choose all the right elements for my security system, he ensured my understanding of how to use everything, and his continued follow-up made sure I had a successful experience with new technology. I just referred my neighbor to him, and she was equally impressed. 

Cherrelle Howell's profile image
Cherrelle Howell 
3 months ago

Ivan, was definitely the best he got me all my services, devices, products and more he was polite, informative and patient he made my experience so much better and I recommend 10/10 

cheryl mcqueen's profile image
cheryl mcqueen 
3 months ago

Ivan is a very professional and courteous young man. I had multiple questions numerous times and EACH time he was very patient sometimes having to explain twice until I finally grasped it. But he was always kind, personable, & seemed to really care about his customers. It was a pleasure to veal with him. 

Donna Schneider's profile image
Donna Schneider 
4 months ago

The worst company in the world to have to deal with. Deceptive billing practices, deceptive sales tactics. 

Frequently asked questions about ADT Security Services, Inc.

How is ADT Security Services, Inc. rated?

ADT Security Services, Inc. has a 2.4 star rating with 69 reviews. 

When is ADT Security Services, Inc. open?

ADT Security Services, Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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