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ADT Security Services
- Home Services
- Irving, TX
About this business
ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered. Services include: Remote Arm/Disarm: Arm your system from anywhere, or schedule. Video Surveillance: Check on your kids, your pe... read more
Location details
4650 Regent Blvd, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When you move, ADT will send sales reps to your new home harassing and pressuring you to buy their service and cameras. I tried calling ADT to demand they stop sending people to our home but you are not able to speak with anyone unless you are a customer. I cannot recommend a company that treats people this way. I will report this company to BBB and pursue further action if one more representative comes to our home without our consent
Recently switched service from Vivint to ADT after moving. Have been with them for 2 weeks and the equipment is functioning well enough. However, we received a coupon in the mail the day after our service was installed that was for a free Nest doorbell camera and ADT hub ($538 value). We called ADT and they said they would apply this value to our account as we had received the coupon the day after. I called after about a week and a half as the coupon hadn’t been applied. After nearly 3 hours on the phone and after talking to... read more
Do the world a service and don't give this company any your time or money. Horrible service. I have been on the phone with ADT for 1.5 hours at this point. I have a malfunctioning sensor that has woken my family (including my 8 month old) twice now in 2 nights in the middle of the night. My system and equipment is less that 5 months old but already out of warranty. This isn't guy first issue with the system. Services promised have not been provided. Im asking for a refund (they have a 6 month guarantee) but am having no luck... read more
We’ve been with ADT for years (estimate 7 years). I’ve spent thousands installing the very best equipment (cameras, window monitors, smoke alarms, carbon dioxide alarms, light switch automation, etc). Unfortunately, the system has never completely worked. And I don’t mean just the cameras. Even when the alarm tripped, no contact or acknowledgement that the alarm went off occurred. We have had ADT come to the house 1-2 times per year for each of the last several years and the tech gets things (sort of) working but it fails qu... read more
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.5 star rating with 13 reviews.
When is ADT Security Services open?
ADT Security Services is open now. It will close at 4:00 p.m.
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