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ADT Security Services

3.5

About this business

Location details

4650 Regent Blvd, Irving, TX, 75063, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.513 reviews
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Damien's profile image
Damien 
a year ago

When you move, ADT will send sales reps to your new home harassing and pressuring you to buy their service and cameras. I tried calling ADT to demand they stop sending people to our home but you are not able to speak with anyone unless you are a customer. I cannot recommend a company that treats people this way. I will report this company to BBB and pursue further action if one more representative comes to our home without our consent 

Sam Geurkink's profile image
Sam Geurkink 
2 years ago

Recently switched service from Vivint to ADT after moving. Have been with them for 2 weeks and the equipment is functioning well enough. However, we received a coupon in the mail the day after our service was installed that was for a free Nest doorbell camera and ADT hub ($538 value). We called ADT and they said they would apply this value to our account as we had received the coupon the day after. I called after about a week and a half as the coupon hadn’t been applied. After nearly 3 hours on the phone and after talking to... read more

Bobby Cocanougher's profile image
Bobby Cocanougher 
2 years ago

Do the world a service and don't give this company any your time or money. Horrible service. I have been on the phone with ADT for 1.5 hours at this point. I have a malfunctioning sensor that has woken my family (including my 8 month old) twice now in 2 nights in the middle of the night. My system and equipment is less that 5 months old but already out of warranty. This isn't guy first issue with the system. Services promised have not been provided. Im asking for a refund (they have a 6 month guarantee) but am having no luck... read more

Kirk Mann's profile image
Kirk Mann 
3 years ago

We’ve been with ADT for years (estimate 7 years). I’ve spent thousands installing the very best equipment (cameras, window monitors, smoke alarms, carbon dioxide alarms, light switch automation, etc). Unfortunately, the system has never completely worked. And I don’t mean just the cameras. Even when the alarm tripped, no contact or acknowledgement that the alarm went off occurred. We have had ADT come to the house 1-2 times per year for each of the last several years and the tech gets things (sort of) working but it fails qu... read more

Christopher Choi's profile image
Christopher Choi 
4 years ago

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.5 star rating with 13 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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