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ADT Security Services

3.0

About this business

ADT is a leading provider of security and automation solutions for homes and businesses in the United States, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered. 

Location details

803 N Salisbury Blvd, Salisbury, MD, 21801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.026 reviews
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Linda Noel's profile image
Linda Noel 
on Google
2 months ago

Do not use ADT. My husband called to cancel our service, nothing was noted of this, only that he called. They have continued to bill us for a service we no longer have. I gave them a small amount on the balance, they never posted my payment! I will continue ti fight this awful service!!Do your research before using these companies. 

Wayde Jenkins's profile image
Wayde Jenkins 
on Google
2 months ago

Appointment was never honored. I took off work after waiting a week for service. Can't arm the system, beeping all night and have to silence it over and over. The monitoring company called several times for this. I hope that someone calls to reschedule. 

shannon schultheis's profile image
shannon schultheis 
on Google
7 months ago

The absolute worst customer service. No one was able to tell me where my technician was if they were coming why they were late. No one knew what they were doing or even how to look up my account. I was disconnected many times. I wasted over 2 hours on the phone waiting for them to direct me to the correct department. No one there has any idea what they are doing. I ended up waiting over 6 hours for someone to show up. I would never recommend there services. 

Charles Filgueras's profile image
Charles Filgueras 
on Google
9 months ago

I got the newest system top of the line alarm system. Everything would be perfect except they have a new billing system which just does not work. Tried to pay for equipment up front. They seem to have known idea how to do this. When I look at the bill on line it shows that I have an installment loan. Spent 2 days trying to resolve still waiting. I don't want an installment loan. Get it together ADT! 

Patricia Doll's profile image
Patricia Doll 
on Google
9 months ago
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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3 star rating with 26 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open on Monday at 8:00 a.m. 

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