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ADT Security Services

1.5

About this business

Location details

2815 Matheson Blvd E, Mississauga, ON, L4W 5J8, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.5235 reviews
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Tony R's profile image
Tony R 
4 weeks ago

Absolutely terrible service since telus took over the monitoring center. Its a guessing game that you need to figure out yourself. No after hours service to discuss an alarm that went off. I have 3 services with them and will now start to look for another company. 

P S's profile image
P S 
4 weeks ago

Very scary 1 star 200+ review - About to use, but NO! 

Arun Kumar's profile image
Arun Kumar 
a month ago

Extremely poor service. So called SmartHome Security, NO invoice was sent to me, never for my home security system; but the account was sent to the collection agency; do you this it is abnormal, yes it is absurd. On asking for the invoice, the invoice was not provided; reason: the amount with the collection agency may be different. They claim that it will be unfair to give two different amounts; though NO invoice was sent. Most unprofessional: The agent John did not provide any of his identification number; he said that mana... read more

C Colvin's profile image
C Colvin 
2 months ago

Telus tech came to our house, informed us that another department had to help us and that he would request they call us. 12 days later we had not heard from anyone so we called Telus. Telus tech had not correctly submitted the request. So be sure to follow up as their techs are not reliable. 

Adrian Z's profile image
Adrian Z 
3 months ago

I was with THE MONITORING CENTRE prior to the TELUS takeover. They've suspended reviews on TMC Google page for obvious reasons, so I've brought my concerns here since it's still owned by Telus. I paid for the services for the year with TMC before the merge and my services weren't brought over by Telus although I have an invoice that shows paid. I had a tripped alarm and noticed no phone call was made to check up, so I paid for a service that Telus didn't provide! If you have monitoring in your package I would make a false al... read more

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 1.5 star rating with 235 reviews. 

When is ADT Security Services open?

ADT Security Services is open now. It will close at 4:30 p.m. 

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