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ADT Security Services

1.6

About this business

Location details

2600 W 9 Mile Rd #12, Pensacola, FL, 32534, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun7:00 a.m. to 6:00 p.m.
1.638 reviews
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Kevin Lemasters's profile image
Kevin Lemasters 
a month ago

We had the service for four years, overall service was just ok. We moved in the past month and I called to give them 2 weeks notice to stop service. I received a bill to cover for services that ran almost 6 weeks past my move date!!! No phone number to call, I had to use their online chat to question the bill. 20 minutes later and a lot of confusion, I got nowhere... After consistent payments all that time, I can't believe the cancellation process is so difficult. I will never use them or recommend them to anyone! 

april Sullivan's profile image
april Sullivan 
a month ago

Absolutely one of the worst companies ever dont do it....i was quoted one price monthly but was charged 10 dollars over until recently now it is raised to 20 over 2 more months of this crappy contract. Never again 

Danny Davis Jr's profile image
Danny Davis Jr 
4 months ago

Scam don’t do it. They got me by saying my bill would be only 65$ a month offered a 100$ gift card from a door to door salesman with no fees to install. Fast forward a little over 2 years later they are charging 80$ a month and stated that the way the contract is written they can increase the cost annually without needing agreement to continue the contract with the new costs. It is also 80$ per tech visit to repair door sensors that constantly go bad. I am eager for my contract to expire. 

John Middel's profile image
John Middel 
5 months ago

We had a horrible experience with this terrible company. We were lied to by there salesman and he sold us broken products and refused to replace and is trying to charge us a fortune for it. The products are completely inferior to products like ring which I highly recommend. You Cannot rely on this company to protect your home. Please make smart decisions everyone and be safe . 

Jennah Hutchinson's profile image
Jennah Hutchinson 
6 months ago

This company is a scam. When I initially called I was quoted a reasonable price.when the Tec arrived he told us the smallest package we could do for equipment was 3,000 dollars. This was not the quote . I was told 100. This was not agreeable but at the time we had a lot going and felt bad he came out to us so we thought we would try it. And it is horrible. The cameras don’t pick up major events like the shooting that happened with in range of 2 cameras 20 feet from my front door. Most of the time our front door one doesn’t p... read more

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 1.6 star rating with 38 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 7:00 a.m. 

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