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ADT is a leading provider of security and automation solutions for homes and businesses in the United States, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.
2418 Viridian Dr, South Bend, IN, 46628, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Terrible experience, they scammed me out of $5400. I signed up for service as I had a house I was trying to sell but it kept being vandalized. So I called ADT & said, I'm trying to sell a house, I need service until it sells. 3-6 months max. Stupid me trusted them, and signed a contract without reading it fully as we were still on the phone & I had clearly said 3-6 months, come to find out when the house sold and I called to cancel, they said I signed a 60 month contract. 5 YEARS and that to cancel it, I had to pay $5400. Cr... read more
Do NOT WASTE YOUR TIME! Horrible customer service!! My parenta are DEAD and I can’t cancel their service! Waited on hold 45 minutes and they hung up on me! Oh, they answer right away if you want to start a new service! Beyond disgusted!
I've been a loyal customer for 5 years and have always appreciated the automation feature that allowed our alarm to turn on and off at scheduled times—a basic yet essential function in today’s tech-savvy world. Unfortunately, for the past 6 months, I’ve been unable to set it back up, despite multiple calls to technical support. This ongoing issue has been incredibly frustrating and has diminished my experience with your service. I hope this can be resolved promptly.
horrible customer service lies after lies I've been on the phone with them every month they've had my contract that i didn't agree to from another company they will just pass you around until the phone hang up on you
Hey ADT, let's talk. Your salesman showed up at my house in South Bend IN at 6pm on Thursday night unannounced. Our front door was open with the storm door shut and locked so my 110lb guard dog could enjoy the view while it rained. Your salesman decided he wanted to risk his genitals by trying to open our storm door that he could see through into my house, instead of knocking like a normal solicitor. Next time your sales guy shows up unannounced and tries to enter my house without my permission, I WILL be releasing my dog an... read more
ADT Security Services has a 2 star rating with 30 reviews.
ADT Security Services is open now. It will close at 4:00 p.m.
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