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ADT Security Services
- Home Services
- South Bend, IN
About this business
Location details
2418 Viridian Dr, South Bend, IN, 46628, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Won’t let us cancel and continue to hassle us for a past due amount when we canceled the service months in advance and several times before we moved. Trying to wear us down to just pay when in fact they say we didn’t call to cancel and just slapped us with a past due…for three months IN ADVANCE and we don’t even live there. And canceled several times now, don’t live in the house and the billing cycle not even up yet….but somehow we owe. Ten years loyal customer and that means nothing! Berrien Springs MI
Completely unreliable and shady. They'll lie about your system's capability to get a signature, then not reply once they get your money. They overcharged for promised functionality that doesn't exist, quietly signed me up for a multi-year contract I didn't agree to, then promptly ignored me. And don't bother with contacting the email address in the reply to this review; they'll outright tell you they're fine with their representatives using these tactics, and you're out of luck. Go with literally any other company.
Completely unreliable. No response from their customer support or sales departments once they get your money. Overcharged for promised functionality that doesn't exist, then promptly ignored. Go with literally any other company.
Would leave 0 stars but i actually cant tell me how i buy there cheap knock off products resend them the 2nd week becasue its so underwhelming and cancel my account just to be charged for a amount thag wasnt agreed on in the contract i was not informed of then when i goto call them they say my accound is deactivated they cant find it so when i ask them how they billed me i get put on to hold just to be hassled around and given the run around i still dont have a refund
Sales people are AWFUL! Service is below average. Would never come back, even if it was free. Everything is so expensive but nothing works. Expect at least 45 min on the phone just to get a hold of anyone and then it's someone reading a script that has no idea what they're doing.
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 1.9 star rating with 36 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open on Monday at 8:00 a.m.
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