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2801 Gateway Dr, Pompano Beach, FL, 33069, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:00 p.m. | |
Tue | 8:00 a.m. to 4:00 p.m. | |
Wed | 8:00 a.m. to 4:00 p.m. | |
Thu | 8:00 a.m. to 4:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Dealing with customer service has been exhausting. Long hold times, being bounced around with no real resolution, and now a mysterious device failure just over a year in. When I reached out for help, I was told I’d need to pay for extended warranty coverage something I was never made aware of in the first place. I suppose I should had done a better job reading fine print. Regardless, between the poor service and unreliable equipment, it’s simply not worth the hassle. There are too many better options out there to settle for ... read more
Cann get assistance to get my cameras back online. I have been a customer for 12yrs and thing have changed alot
Locked me into a contract when I was trying to cancel.
After spending hundreds of dollars on up grades and monitoring services I am being fined by my city for not having a premit for the up grades. The ADT representative told me that it was my responsibility to pull the premit. ADT did not inform me of this. I thought they would pull the permit like they did when I signed up with them almost thirty years. Not happy with ADT.
The worst customer service in the world. I highly recommend to never buy this service. I called and was transferred six times to different departments and the call being hung up.
ADT Security Services has a 3.1 star rating with 261 reviews.
ADT Security Services is closed now. It will open at 8:00 a.m.
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