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ADT Security Services

3.1

About this business

Location details

2801 Gateway Dr, Pompano Beach, FL, 33069, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.1261 reviews
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Charley W's profile image
Charley W 
a month ago

Dealing with customer service has been exhausting. Long hold times, being bounced around with no real resolution, and now a mysterious device failure just over a year in. When I reached out for help, I was told I’d need to pay for extended warranty coverage something I was never made aware of in the first place. I suppose I should had done a better job reading fine print. Regardless, between the poor service and unreliable equipment, it’s simply not worth the hassle. There are too many better options out there to settle for ... read more

D M's profile image
D M 
a month ago

Cann get assistance to get my cameras back online. I have been a customer for 12yrs and thing have changed alot 

Victor Alvelo's profile image
Victor Alvelo 
a month ago

Locked me into a contract when I was trying to cancel. 

Anita J's profile image
Anita J 
a month ago

After spending hundreds of dollars on up grades and monitoring services I am being fined by my city for not having a premit for the up grades. The ADT representative told me that it was my responsibility to pull the premit. ADT did not inform me of this. I thought they would pull the permit like they did when I signed up with them almost thirty years. Not happy with ADT. 

Aleksandr Galper's profile image
Aleksandr Galper 
a month ago

The worst customer service in the world. I highly recommend to never buy this service. I called and was transferred six times to different departments and the call being hung up. 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.1 star rating with 261 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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