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ADT Security Services

3.4

About this business

Specialties ADT is America's #1 Security Company providing home security all over the country. Whether you are a first time home buyer, moving to a new home or just looking to make your house more secure, ADT can provide you with all of the amenities to make sure your home and family are as safe as possible. With 24 hour monitoring, 365 days a year there is always someone watching out for you and your safety. We offer a variety of plans to choose from to best fit your lifestyle. Call us today or visit our website to sign up ... read more

Location details

9201 Oakdale Ave, Suite 100, Chatsworth, CA, 91311, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.435 reviews
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Roxanne Pettersen's profile image
Roxanne Pettersen 
on Google
4 years ago
Meaghan Ryan's profile image
Meaghan Ryan 
on Google
4 years ago

Unprofessional and bordering on corrupt business practices. I didn't receive a copy of the contract via Docusign so couldn't cancel the contract within 3 business days, allowed by CA law. The install was messy and unprofessional, exposed wires, stapled to the walls, holes left wide open where outside cameras were mounted, so water can penetrate the home and potentially cause mold. The cameras didn't work and the control panel continuously had power failures. Unresponsive customer service, my calls were disconnected every tim... read more

Paul Gregory's profile image
Paul Gregory 
on Google
4 years ago

overall experience was a nightmare ! My first call to set up the installation was on June 29. My install actually happened August 15th. Ridiculous even under Covid-19 circumstances. I accepted an 8:00 Am on a Saturday because I was told I’d have to wait until the 30th. If I wanted a time later in the day even 10 am . Outrageous! And the installation was $900 again outrageous! I should have head my head examined before agreeing to all of this . I guess I have an unhealthy codependence with ADT. If you have an option to go els... read more

Jose Gonzalez's profile image
Jose Gonzalez 
on Google
4 years ago

Not sure why’s this company are in business ADT, the equipment doesn’t work they promised to have the latest in alarms systems and it’s not true, the technician they didn’t know what they are doing I had about 6 technicians coming to try to fix the same issue in the last 4 months and still they haven’t guessed what’s going on. Customer service on the other hand they are terrible, some said that I can cancel my contract 6 months money back warranty others told me that I have to pay. ADT SUCKS And they deserved ZERO!!! But I c... read more

Josephine Cheatham's profile image
Josephine Cheatham 
on Google
4 years ago

Great customer service from William and Sandy! 

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.4 star rating with 35 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

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