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ADT Security Services
- Security Systems
- Harbour Heights, FL
About this business
ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services-from interactive home and business solutions to home health services-meet a range of customer needs for today's active and increasingly mobile lifestyles.
Location details
24426 Sandhill Blvd, Ste 201, Harbour Heights, FL, 33983, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
ADT Installed our alarm system incorrect the first time. Contacted the sale representative, Collins. No response. ADT came out to fix the problem and billed us. We have made numerous phone calls to Collins. He promised to fix the bill because we paid for the initial installation and shouldn't have to pay extra. It has been months, and Collins has done nothing. Worse service and sale.
Schedule appointment after wanted to cancel services. Sopose to call ahead told me they would but Didn't call ahead waited and missed appointment. Now want to Schedule for a different day and this is inconvenient that I was home the 4 hour window called In and now wat to do different day instead of sending out to complete today. This is why I wanted to cancel in first place.
I would like to acknowledge Colin Morrisroe who is an employee of ADT. Mr. Morrisroe is an exceptional employee and is a provider of excellent “old school” customer service in the Fort Myers / SW Florida area. Colin is courteous, timely, knowledgeable and respectful to his customers. New employees would do well by learning from him. A win-win situation for all. Thanks Colin for your professionalism.
The worst costumer service and the waiting on hold outrageous
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.7 star rating with 81 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open at 8:00 a.m.
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