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ADT Security Services

3.1

About this business

Location details

3810 US Highway 421 North, Suite 130, Suite 130, Wilmington, NC, 28401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.146 reviews
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Mohammed Algaradi's profile image
Mohammed Algaradi 
a week ago

Warning to everyone! ADT is one of the most dishonest and predatory companies I’ve ever dealt with. They trap customers with long-term contracts full of hidden fees, their equipment constantly breaks, and every time you need help, they charge ridiculous amounts just to send a technician. Even though you’re already paying monthly, they still find ways to squeeze more money out of you. Trying to cancel is a nightmare — they’ll hit you with outrageous cancellation fees that can reach thousands of dollars. Their customer service... read more

Michael Hedl's profile image
Michael Hedl 
2 months ago

ADT is an absolutely horrible trash company that will somehow sucker you into a 6-year contract their equipment constantly breaks they charge you to come out and fix it even though you're already paying for the service and if you want to cancel they'll charge you $4,000 or more if you are a smart person don't ever get ADT this company is trash and predatory 

Skyleigh Puterbaugh's profile image
Skyleigh Puterbaugh 
a year ago
Vero Ramirez's profile image
Vero Ramirez 
2 years ago

I have been with ADT for 2 years. On one occasion my alarm went off, at that moment I logged into my account, only for it to say "it can not connect" moments after the event passed I was able to connect with no issue. After the first year with ADT my doorbell camera battery died and will not hold a charge. ADT has yet to rectify the situation, only finagled ways to get more money by "sending a technician" to install another faulty camera that died 2 days later. After calling Account Management I was informed if I terminate m... read more

Seth Dickinson's profile image
Seth Dickinson 
2 years ago

Do Not Use. Bad equipment, terrible techs and a fee to leave adt. 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.1 star rating with 46 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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