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3694 Palmetto Pointe Blvd, Socastee, SC, 29588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My advice: do not get ADT. We had ADT for years and dealt with repeated equipment failures, including sensors that stopped working, an unreliable doorbell camera, and eventually a panel that barely functioned. After we canceled, a local sales rep came to our home and told us our previous balance would be wiped so we could start fresh. Based on that, we signed a new contract, had equipment replaced, and paid for a new doorbell camera. Now ADT is claiming we still owe more than $400 because the rep allegedly failed to document... read more
Leon Miller was the absolute best. He made sure we had exactly what we needed and guided us every step of the way. He is an absolute pleasure to work with & we will be reaching out to him when we want to add more. We absolutely love our system and couldn’t be happier with how it turned out.
Be very careful when dealing with ADT. I canceled my service on May 27. At the time of cancellation, ADT actually owed me a little over $7. Today, purely by chance, I checked my account because I had never received that credit. To my surprise, I found that I now owe $49.22. When I contacted customer service, I was told that my account remains active for 30 days after I submit a cancellation request and that they continue "monitoring" the property during that period. This makes no sense because I had already switched to anoth... read more
If you expect a security company to value your safety, communication, or data privacy, look elsewhere. My recent experience with ADT’s corporate and customer service teams has been an absolute nightmare. For an extended period, I attempted to reach out to ADT's Customer Center regarding ongoing issues. I was met with complete radio silence. It was only after I took the step of filing a formal complaint with the Better Business Bureau (BBB) that anyone at ADT bothered to contact me. When corporate finally called, it became im... read more
Travis Pierce my sales for Travis was knowledgeable helpful .
ADT Security Services has a 3 star rating with 114 reviews.
ADT Security Services is closed now. It will open tomorrow at 8:00 a.m.
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