This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
ADT Security Services
- Security Systems
- Prattville, AL
About this business
Location details
512 Pinnacle Pl suite b109, Prattville, AL, 36066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have been a customer for 4 years now 3 of which have not had any service. We moved and had to wait to cancel contract. Just spoke to 6 different people calling 3 different numbers trying to cancel……. Finally got the last lady and she said I needed to speak with someone at a 4th number but they are now closed Man I can not wait to see how many people have the please with speaking with me tomorrow to try and cancel this useless account. Will reply tomorrow with another 1 star review and an update.
If I could give this company a 0 star rating I would. We have had nothing but issues with this company since we switched to them. Mostly billing issues. Their billing department is so incompetent, and can’t even do simple math. I hate that I’m stuck in this God awful contract. ADT Y’ALL ARE PATHETIC.
It's a scam. You own the equipment. They turn off its functionality without the subscription. The subscription does nothing.
Scheduled one day was 3 hours late sat in driveway and did nothing said system was down. Even though they could’ve still put cameras up. Two days taken off so far for my work. Scheduled me for following day from 12-4 called again said they would arrive at 630pm at night to install. I just cancel and went with another company recommended you use someone else as well.!!!!
ADT debited my checking account for 2 [TWO] payments in the month of March '24. The 2nd payment seems to have become a "GHOSTed" amount, which still has not been applied to a month's coverage!! I have spoken with numerous customer seevice reps; written numerous letters and texts; and have tried to get their billing department to account for the 2nd payment taken in March. I continue to receive DELIQUENT PAYMENT DUE$$$$!!!. I am tired of dealing with this minor problem of $49.99. The AMOUNT IS INSIGNIFICANT.....THE PRINCIPLE ... read more
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.8 star rating with 118 reviews.
When is ADT Security Services open?
ADT Security Services is open now. It will close at 4:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com