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ADT Security Services
- Security Systems
- Prattville, AL
About this business
Location details
512 Pinnacle Pl suite b109, Prattville, AL, 36066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give this company a 0 star rating I would. We have had nothing but issues with this company since we switched to them. Mostly billing issues. Their billing department is so incompetent, and can’t even do simple math. I hate that I’m stuck in this God awful contract. ADT Y’ALL ARE PATHETIC.
It's a scam. You own the equipment. They turn off its functionality without the subscription. The subscription does nothing.
Scheduled one day was 3 hours late sat in driveway and did nothing said system was down. Even though they could’ve still put cameras up. Two days taken off so far for my work. Scheduled me for following day from 12-4 called again said they would arrive at 630pm at night to install. I just cancel and went with another company recommended you use someone else as well.!!!!
ADT debited my checking account for 2 [TWO] payments in the month of March '24. The 2nd payment seems to have become a "GHOSTed" amount, which still has not been applied to a month's coverage!! I have spoken with numerous customer seevice reps; written numerous letters and texts; and have tried to get their billing department to account for the 2nd payment taken in March. I continue to receive DELIQUENT PAYMENT DUE$$$$!!!. I am tired of dealing with this minor problem of $49.99. The AMOUNT IS INSIGNIFICANT.....THE PRINCIPLE ... read more
I am absolutely baffled when it comes to ADT. I called and asked what is the process if we are moving since we are considering building in December of next year. The agent put me on a 28 mi item hold so I hung up...next thing i know they took out 1000 from my account! When I called to ask what's going on they told me they cancelled my services! I asked them for a refund and they told me there was nothing they could do!!!!
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.8 star rating with 117 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open tomorrow at 8:00 a.m.
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