ADT Security Services's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

ADT Security Services

1.9

About this business

ADT Security Services has been a leader in home and commercial security services since 1874. The company, which was acquired by Tyco International in 1998, has more than 1 million customers in 230-plus markets throughout the United States. For home security, ADT has systems that monitor carbon monoxide levels, smoke and fire detectors, burglary alarms, low temperature sensors, water/flood sensors and a safewatch cellguard system in place to keep security systems operating if regular residential phone service is out. Small bu... read more

Location details

1811 N University Ave #100, Ste 100, Lafayette, LA, 70507, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
1.959 reviews
Select a rating
Vincent Hebert's profile image
Vincent Hebert 
on Google
6 days ago

Worst company I've ever dealt with in my life. ( In response to ADT's nonsense reply below) There is nothing to discuss. I paid for all my products 100% out right, paid for the install, nothing ever worked. When I wanted to cancel, I was told I had to pay 1000$ early cancellation fee. Your Lafayette branch is straight thieves. 

Vincent Hebert's profile image
Vincent Hebert 
on Google
2 weeks ago

Worst company I've ever dealt with in my life. 

Jessica Rathjen's profile image
Jessica Rathjen 
on Google
a month ago

I wish there was an option to give zero stars because that’s what they deserve. When they sold me on this service I was told one price but then my credit card was charged almost double. When I called to cancel the service, apparently the customer service representative didn’t even process my request because when I called two weeks later to check about my refund she had no idea I had canceled service with them. They finally removed the equipment, and still the very next month I was still charged for service, even though I no ... read more

Micki Welsh's profile image
Micki Welsh 
on Google
2 months ago

I specifically asked the installer if I could trigger the sirens via the app if I saw on camera that I had trespassers. He said yes, but that is apparently incorrect. With ADT, you have to wait until someone kicks in your door. I wish I had gone with a more proactive company 

Mike Guillory's profile image
Mike Guillory 
on Google
6 months ago

I had a salesman come to my new house and try to insist I take there service. I informed him I do my own security work. The man was very rude. I would suggest this man to be removed from his position from ADT. 

View all google reviews

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 1.9 star rating with 59 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com