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ADT Security Services

1.8

About this business

Location details

2733 N McConnell Ave Suite 1, Ste 1, Fayetteville, AR, 72704, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
1.855 reviews
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Joseph Sutton's profile image
Joseph Sutton 
on Google
2 weeks ago

They lie and lock you in a contract that after saying there is no contract. Then they tell you all you need to do to is pay the equipment off and you will be free of any other charges. Then start charging your for monitoring even though the equipment is not even set up on the home or attached still in the original boxes. So what are you monitoring exactly? This is when they break out the old o we have this contract with you you signed even though was told there would never be a contract and this monitoring can be stopped at ... read more

Jay Winfield's profile image
Jay Winfield 
on Google
3 weeks ago

Zero stars honestly. The equipment is horrible and the customer service is worse. A lady answered the phone it sound like she was on some type of drugs or alcohol seriously. She wouldn't listen to a word. I've been a customer service representative so I understand how it works and you're supposed to rebuttal. Thats part of the job. But when you directly disrespect what a paying customer is trying to tell you this isn't the line of work for you. I canceled my entire subscription and I'll let another security company buy the c... read more

Jesse Turner's profile image
Jesse Turner 
on Google
3 weeks ago

Should’ve listened to the reviews that said ADT was a scam. Main service we use for our home is the doorbell (a Google product) that recently stopped working. Schedules an appointment with an agent to fix said doorbell. When the agent was unable to fix the problem, I was told it would be $99 to get a service rep out here to look at the doorbell (plus any additional costs). Will be switching to a different home protection service. They will try and lock you down with long contracts and rip you off once they’ve sold you. Not w... read more

Joyce Bartlett's profile image
Joyce Bartlett 
on Google
a month ago

The installers for this company are liars. Installer unplugged my freezer causing my loosing $1,000.00 worth of meat. STAY AWAY FROM THEM!! IF YOU GO WITH THEM STAY RIGHT WITH INSTALLER ALL THE TIME, NEVER LET THEM OUT OF YOUR SITE!!! Today 8/6/25 I have talked to 5 different people on this matter. All they are saying is someone will Call back and NO ONE EVER DOES!! 

Joyce Bartlett's profile image
Joyce Bartlett 
on Google
a month ago

The installers for this company are liars. Installer unplugged my freezer causing my loosing $1,000.00 worth of meat. STAY AWAY FROM THEM!! 

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 1.8 star rating with 55 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

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