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ADT Security Services

2.7

About this business

Location details

10620 Colonel Glenn Rd, Little Rock, AR, 72204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.770 reviews
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kinisha jennings's profile image
kinisha jennings 
a week ago

When we signed up we were lied to about the terms and equipment. In the middle of cancelling. Says you can cancel online. I ask the company when on the phone, the lady said there is no way to cancel online in your account. That is a lie. I have been on the phone for 25 min and transferred 4 times. On the 4th there is a another 20 min wait time. They make it difficult so they retain you. What they don't understand is customer service out weighs anything. Still not cancelled. Good luck! 

Deborah Kidd's profile image
Deborah Kidd 
a week ago

Horrible. So disappointing. My cameras have only worked two weeks out of each month because of limited recording space allowed. I live on a corner of a busy intersection and there is a lot of traffic. Additionally my home is the bus stop for this area. 4 busses each morning at staggered times and 4 each afternoon. Children sit on my steps and stand on my porch when it’s raining or hot. Or cold. They can send a technician but at a cost. The zones have already been reset and reduced. Now I changed internet providers and camera... read more

chuck metallides's profile image
chuck metallides 
2 weeks ago
nick smith's profile image
nick smith 
5 months ago

I switched to Alder years ago because ADT was ripping us off. Now alder has been sold ADT and I am back in the same shoes. A brand new smoke detector that was issued by Alder went out and I have been waiting on a replacement. I called the other day and they are telling me that I have to buy another even though I have the email from alder rep saying that the replacement was on back order. Asked about an upgrade, as I have been a faithful customer to Alder and they want to charge hundreds of dollars for equipment and then $130... read more

Landon Ford's profile image
Landon Ford 
6 months ago

Great Company, and great service. Thanks to John for helping me figure out exactly what I needed and for showing me how to use the app in detail. Love the ADT app, and the cameras are very clear. We will definitely refer your company more business. 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 2.7 star rating with 70 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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