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ADT Security Services

2.6

About this business

Location details

10620 Colonel Glenn Rd, Little Rock, AR, 72204, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.673 reviews
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Ronald Hope's profile image
Ronald Hope 
a week ago

Worst ever. Have to use call center and takes an hour, or better. 

Tiffany Nance's profile image
Tiffany Nance 
a week ago

When u goggle them. You have ur answers multiple issues to many to note here. Just believe the ratings 

Ray's profile image
Ray 
a month ago

Horrible experience. Nickolas the sales rep came knocking on my door, telling me I’ll get all this equipment he was showcasing though the company. We agreed to a certain amount of cameras, door locks, and sensory. 3 cameras, 2 door locks, and some sensors. When the day came to install everything it took over 8 hours and they still had to come back to install the door locks. They came back to install 1 door lock and got done after 9pm at night. Once they install 1 door lock they said that’s all I got. It was late and wasn’t t... read more

kinisha jennings's profile image
kinisha jennings 
3 months ago

When we signed up we were lied to about the terms and equipment. In the middle of cancelling. Says you can cancel online. I ask the company when on the phone, the lady said there is no way to cancel online in your account. That is a lie. I have been on the phone for 25 min and transferred 4 times. On the 4th there is a another 20 min wait time. They make it difficult so they retain you. What they don't understand is customer service out weighs anything. Still not cancelled. Good luck! 

Deborah Kidd's profile image
Deborah Kidd 
3 months ago

Horrible. So disappointing. My cameras have only worked two weeks out of each month because of limited recording space allowed. I live on a corner of a busy intersection and there is a lot of traffic. Additionally my home is the bus stop for this area. 4 busses each morning at staggered times and 4 each afternoon. Children sit on my steps and stand on my porch when it’s raining or hot. Or cold. They can send a technician but at a cost. The zones have already been reset and reduced. Now I changed internet providers and camera... read more

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 2.6 star rating with 73 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open on Monday at 8:00 a.m. 

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