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ADT Security Services

3.6

About this business

Location details

6000 Pelham Road C & D, Wade Hampton, SC, 29615, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.659 reviews
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Neil C Turner's profile image
Neil C Turner 
on Google
a month ago

I signed up with ADT before I moved to TN so that I had an alarm system and a few things that I could connect to the app. My current renter couldn't get the batteries out of the smoke detector so I called and they said a technician would come out. I was told the trip fee would be waived and that she didn't think there would be other charges. I was given a 1-5 window. The technician showed up at 5:50, said he called me to let me know (he didn't)...then ADT charged $119 to change 2 batteries. Seriously? It would've been cheape... read more

Greta Telo's profile image
Greta Telo 
on Google
2 months ago

Worst service and company. Using them was an ENORMOUS mistake. Don't make the mistake I did. They will rip you off, and only want your money. Horrible customer service too. Would recommend anyone else but ADT. 

Danny Brown's profile image
Danny Brown 
on Google
8 months ago

I bought 12 cameras 2 DVR paid cash didn't want a contract or monitoring now absolutely nobody will arrive the two cameras not working unless I sign a contract for monitoring how is this not extortion I've called other companies they won't touch it because they are adt ...adt won't touch it unless I sign a contract this is bs adt are acting like the Mafia of CCTV camera 

Tania Roman's profile image
Tania Roman 
on Google
8 months ago

Sneaky and deceptive billing practices. Watch your billing. They will try and charge your card you have on file after you've made a full payment. Even though the bill is not due and then have the audacity to FORCE YOU TO HAVE AUTO PAY. THAT'S WHY THE CARD I HAVE ON FILE HAS A ZERO BALANCE AND NO FUNDS ARE DEPOSITED INTO THAT ACCOUNT. I DECIDE WHEN TO PAY ... NOT ADT...LAST TIME I CHECKED THE MONEY BELONGS TO ME .NOT ADT. I ALWAYS PAY IN FULL AND A MONTH IN ADVANCE. ADT NEEDS TO BE ASHAMED. 

megan trejo's profile image
megan trejo 
on Google
a year ago

Sean Sammons got our system installed today & did a wonderful job! He was knowledgable about home safety, gave us great advice on the placement of our cameras & he left our home better than he found it! Thank Sean! 

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.6 star rating with 59 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

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