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ADT Security Services

3.5

About this business

Founded in 1874, ADT Security Services Inc. is one of leading electronic security firms in the United States. Based in Spokane Valley, Wash., the firm offers home security systems and personal emergency response systems as well as ADT, SAFEWATCH and VIDEOVIEW surveillance equipment. It also supplies access control systems, anti-skimming devices, carbon monoxide detectors, fire/smoke detectors, medical alert systems and intrusion detection systems. In addition, ADT Security Services Inc. renders monitoring services for large ... read more

Location details

16810 E Euclid Ave, Spokane Valley, WA, 99216, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.572 reviews
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Rob Rains's profile image
Rob Rains 
on Google
a month ago

Terrible customer service. Even after your contract has expired its very difficult to cancel service. Additionally, they force you to listen to endless sales pitching before you can cancel. And they will still continue to bill you after you have canceled, which requires more long phone calls to deal with. You can't trust any company to treat customers respectfully anymore. 

Hannah Kary's profile image
Hannah Kary 
on Google
a month ago

They literally scammed us. The tech who came to our house and sold to us, told us REPEATEDLY there was no contract and we could pause at any time. Come to find out 3 months later, not only could we not pause, but we were in a 3 year contract. They only way to cancel is to pay a third of the total contract time, almost 2k!!! This was the greatest mistake and I will never recommend, as well as actively warn people away 

Gail McGougan's profile image
Gail McGougan 
on Google
3 months ago

Call and request to work with Adam Couch in the local office, for eastern Washington and North Idaho. Since I’ve had the service, he’s kept all his promises and I’ve been very satisfied. I would highly recommend him to anyone who needs security or cameras. 5 stars! 

Brooke Broehl's profile image
Brooke Broehl 
on Google
4 months ago
Kim B's profile image
Kim B 
on Google
4 months ago

Scott the sale rep is a terrible person!!! He’s a liar !!! Do not trust !!! He also offers to install the system and then asks for you to slide him some extras cash. But doesn’t even know how to install it properly . 

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.5 star rating with 72 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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