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ADT Security Services

4.2

About this business

Location details

4861 S Hotel Dr, Tucson, AZ, 85714, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.2261 reviews
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Justyce Terlaan's profile image
Justyce Terlaan 
4 weeks ago

They will hold you as a hostage and make it impossible to cancel your service. I would not recommend ADT to anyone. No option to cancel online and only available the most inconvenient times M-F after 9am. Of course they have AI for the 1st layer of no resolution then you wait on hold for an agent who is as equally useless. They do not care and for a company who is securing your home and loved ones, they should care the most. 

jose roman's profile image
jose roman 
a month ago

Shitty company to deal with they don't know what they are doing,spoke to customer service about issue having with cameras and they try to charge me even after they told me they would fix it for free and they come out didn't do shit and want to charge the technician said my boss won't let me do nothing 

Tony Meyer's profile image
Tony Meyer 
2 months ago
Cecilia Aguirre's profile image
Cecilia Aguirre 
4 months ago

Dont do it, they have been double charging me for three months. The calls on hold for oncer two hours only lead to repetitive responses from people who refuse to understand what I am trying to explain. They keep repeating that charges are due and are processed accordingly but I have bank statements showing the double charges on different accounts. But if I cancel they want to say I am breaching their contract??? Useless, steal, I still have issues with my system but I am affraid if ask for help they will just charge me more ... read more

Jesda Gulati's profile image
Jesda Gulati 
5 months ago

Awful and inconsistent customer service. 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 4.2 star rating with 261 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open on Monday at 8:00 a.m. 

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