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ADT Security Services

2.3

About this business

Location details

11441 Industriplex Blvd #180, Ste 3, Baton Rouge, LA, 70809, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.350 reviews
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Richard Shoop's profile image
Richard Shoop 
a month ago

I ordered the ADT Equipment, but decided I don’t need it, and sent the equipment back to them. It has been weeks, I got no refund from them. I also read the ratings for ADT. I wish I had read the ratings before I ordered that equipment. 

Ben M.'s profile image
Ben M. 
3 months ago

The house I purchased had an existing ADT system. ADT said I could keep it and just pay for monthly monitoring, adding that a tech would be required to come out and switch it to my name. Long story short, the tech replaced the system, and unbeknownst to me at the time, added other items, not original to the existing service. The tech told me it was common to upgrade systems and that I wouldn’t be charged, but two weeks later I received a bill for $3,000. After weeks, of dealing with ADT Corporate, I was reimbursed and had my... read more

Kerry Blum's profile image
Kerry Blum 
9 months ago

Well we are new to the ADT family & these reviews are so opposite to our experience. We upgraded our security system to ADT after being unhappy with Cox HomeLife. I reached out to their customer service team and spoke with an extremely professional representative who explained everything in detail including pricing/cost & had one of their technicians come out to our house within 2 days of me calling. Our technician Emmanuel was beyond helpful and went through everything in detail and I even spoke with his manager explaining ... read more

Pristine Persians Abroad's profile image
Pristine Persians Abroad 
10 months ago

I can't believe the horrible reviews. I've been with ADT almost 5 years in Baton Rouge for my business and before that in Slidell at my home. Never had any issues, always prompt, courteous and professional. In fact, the alarm is so good, in EBR, we actually have to pay the cops 25 a year for so many triggered alarms!! On top of that, they have always gone out of their way to help when bills were late, send equipment etc. Highly recommend!!! Also, there are FAKE ADT phone numbers I've accidentally called and almost got scamme... read more

Teshaun&Robin Moore's profile image
Teshaun&Robin Moore 
a year ago

The worse please run don't walk This is the biggest scam company ever They lie to get you in contract, change the prices after you sign. Renew contract on their own and won't let you out without paying them thousands of dollars 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 2.3 star rating with 50 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

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