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ADT Security Services
- Security Systems
- Baton Rouge, LA
About this business
Location details
11441 Industriplex Blvd #180, Ste 3, Baton Rouge, LA, 70809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The house I purchased had an existing ADT system. ADT said I could keep it and just pay for monthly monitoring, adding that a tech would be required to come out and switch it to my name. Long story short, the tech replaced the system, and unbeknownst to me at the time, added other items, not original to the existing service. The tech told me it was common to upgrade systems and that I wouldn’t be charged, but two weeks later I received a bill for $3,000. After weeks, of dealing with ADT Corporate, I was reimbursed and had my... read more
Well we are new to the ADT family & these reviews are so opposite to our experience. We upgraded our security system to ADT after being unhappy with Cox HomeLife. I reached out to their customer service team and spoke with an extremely professional representative who explained everything in detail including pricing/cost & had one of their technicians come out to our house within 2 days of me calling. Our technician Emmanuel was beyond helpful and went through everything in detail and I even spoke with his manager explaining ... read more
I can't believe the horrible reviews. I've been with ADT almost 5 years in Baton Rouge for my business and before that in Slidell at my home. Never had any issues, always prompt, courteous and professional. In fact, the alarm is so good, in EBR, we actually have to pay the cops 25 a year for so many triggered alarms!! On top of that, they have always gone out of their way to help when bills were late, send equipment etc. Highly recommend!!! Also, there are FAKE ADT phone numbers I've accidentally called and almost got scamme... read more
The worse please run don't walk This is the biggest scam company ever They lie to get you in contract, change the prices after you sign. Renew contract on their own and won't let you out without paying them thousands of dollars
This is the worst service and worst care of a company. The equipment does not work. A man called to become my new rep and fix my broken eq but he never arrived. The last lady yelled and had a tantrum as loud as she could and demanded 3000 now without fixing anything I called every month since installation to disconnect. They could not move the due date and want me to fix the equipment. The men were kind and explained but according to women nobody notes the records. I am so unhappy to pay 100 monthly with out service. The yel... read more
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 2.4 star rating with 49 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open on Monday at 8:00 a.m.
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