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ADT Security Services

2.2

About this business

Location details

10550 Deerwood Park Blvd Suite 400, Ste 400, Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.244 reviews
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pelmar strickland's profile image
pelmar strickland 
a month ago

2 weeks now with my service not working schedule a service for 5pm on a Friday and was told they could do this time but they show up at 3pm while I was around work and know can't get them to come back really loved it when it work but they don't service there units working on canceling 

Teri Geurts's profile image
Teri Geurts 
2 months ago

Predatory practices and harassment of the elderly. I am appalled by ADT’s refusal to honor my elderly mother’s cancellation requests. She sent a letter in October and called in November, yet reps repeatedly ignored her "no," circling back with sales pitches until she was forced to hang up. It took me stepping in and threatening to record the call in January for them to finally process the request - but only after 45 minutes of bullying. They continued billing her for months after she legally requested a stop. If you value ho... read more

Milka Torres Diaz's profile image
Milka Torres Diaz 
2 months ago

Si pudiera darles menos lo hiciera , no he visto personas que trabajen en este mundo peores que ellos , es pésimo la atención al cliente , no te resuelven nada , me abrieron como tres o cuatro cuentas , por solo intentar llamar para que me cambiaran de dirección , he llamado mil veces porque para colmo me cobraron 200 dólares por cancelar la anterior cosa que. Inca hice y ahora llamo para resolver el problema y nadie nadieeeeee de los que trabajan allí saben nada … y lo que hacen es abrirme una cuenta tras otra y yo de anorm... read more

Intellifusion Inc's profile image
Intellifusion Inc 
3 months ago

ADT Executive Leadership and Legal Department, on behalf of my mother Jacquelyn Woods. This email serves as a formal executive escalation and legal dispute regarding the ADT installation performed on or about December 23 at the home of a 76-year-old customer. ADT has now admitted that two separate contracts were created, neither of which were properly disclosed, explained, or provided to the customer at the time of installation. This fact alone is deeply concerning. The customer was told: The system was free Additional equip... read more

Stephen Hill's profile image
Stephen Hill 
5 months ago

My fellow consumers, stay away from this alarm company (ADT) there customer service is the worse of the worst. July 1, I called to cancel services. When I failed to provide a reason to cancel they try to bullied me into giving them a reason. As of today, the service is still active and they continued to bill me ever. Shame on you, ADT - do the right thing and stop the bullying 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 2.2 star rating with 44 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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