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ADT Security Services

3.2

About this business

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services-from interactive home and business solutions to home health services-meet a range of customer needs for today's active and increasingly mobile lifestyles. 

Location details

13210 Centennial Rd Suite 1, Ste 1, Chalco, NE, 68138, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.240 reviews
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Dan Sayles's profile image
Dan Sayles 
on Google
6 months ago

I have been a customer of ADT for over 15 years now. At the end of 2023, we started having issues with our system not connecting properly to ADT. It is an old system and could not be easily upgraded. In speaking with the sales team, they sold a new setup which I was very excited to get installed. We agreed to put everything on a single monthly bill (services & installation) for a 3-year contract. The contract was signed & ready to go. The installation happened at the beginning of 2024 and seemed to go flawlessly, and I enjoy... read more

Phil Doolittle's profile image
Phil Doolittle 
on Google
8 months ago

Do Not even start service with this company. They have no customer service for customers they just want to lock you into contracts. The master panel burnt out they just keep charging no service. Do not start service!!! I've never seen service so bad except cox cable! 

Mitchell Hanson's profile image
Mitchell Hanson 
on Google
a year ago

Kevin Fisher and ADT have gone above and beyond to take care my family and our security needs. Amazing team and just really appreciate their services. Thank you! 

jason johnston's profile image
jason johnston 
on Google
2 years ago

New customer, 1st had a scheduled time for installation for a Saturday between 8am to 12pm. Get a call saying they overbooked and had to reschedule. They came out the following Saturday and showed up 2 hours after yhe scheduled time. The tech started doing install, i signed everything. Then tech tells me he doesn't have the outdoor cameras. Tech said I'll be back on the following Saturday and install them. As you guessed it still no guy. Highly recommend not to go with ADT. 

Ben Eisenberger's profile image
Ben Eisenberger 
on Google
2 years ago

Absolutely insane and criminal sales strategy - I’m expecting some shady things and annoying customer service when dealing with a multinational corporation, but I’d assume the tech would have had some modicum of decency to mention important things like the fact that you’re signing on to a 3 year contract with a 75% early cancellation fee. All of the paperwork was done on a smart phone with the general “here’s what this part says” guidance from the sales rep - of course leaving out all of the pertinent information, like somet... read more

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.2 star rating with 40 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

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