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ADT Security Services

4.1

About this business

Location details

8120 Nations Way #203, Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.1104 reviews
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H M's profile image
H M 
on Google
3 days ago

Scam. We got charged an additional $75 per month. We would call and they’d agree it was an erroneous charge, and would promise to stop charging the additional $75 and that they’d refund the charge. This happened every month for 12 months straight, and every time we would call and they’d admit it was an erroneous charge. We never got a refund and eventually ended our coverage with ADT. We never got the $900 in erroneous charges back. Edit- We DID contact you. YOU even agreed it was erroneous and that you’d refund the $75 char... read more

H M's profile image
H M 
on Google
a week ago

Scam. We got charged an additional $75 per month. We would call and they’d agree it was an erroneous charge, and would promise to stop charging the additional $75 and that they’d refund the charge. This happened every month for 12 months straight, and every time we would call and they’d admit it was an erroneous charge. We never got a refund and eventually ended our coverage with ADT. We never got the $900 in erroneous charges back. 

Blake Wolfman's profile image
Blake Wolfman 
on Google
2 months ago

These people don’t even know what’s going on in their own company; you can’t get a straight or the same answer from ANYBODY and the installers act like it’s their first day on the job. I see why I pull more customers than ADT does. Should have just went with my own company or literally ANYBODY else… stay away. 

Hannah K's profile image
Hannah K 
on Google
2 months ago

HORRIBLE. Prior 2yr customer review: Do yourself a favor and get someone to hardwire a security system you buy yourself for 30% of the cost. ADT / Safe Haven will hustle you, especially if you're a new homeowner. Our installation tech was a creep who took 2 days to install 2 cameras and sensors on 8 windows. He wasn't skilled or knowledgeable. He couldn't figure out how to get one of the switches to connect to the system, so he just gave it to us to figure out; it's still sitting in a kitchen drawer. He said it was month to ... read more

Jason Colonna's profile image
Jason Colonna 
on Google
5 months ago
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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 4.1 star rating with 104 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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