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ADT Security Services

4.0

About this business

Location details

8120 Nations Way #203, Jacksonville, FL, 32256, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.0107 reviews
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Joseph Sutton's profile image
Joseph Sutton 
2 months ago

They lie and lock you in a contract that after saying there is no contract. Then they tell you all you need to do to is pay the equipment off and you will be free of any other charges. Then start charging your for monitoring even though the equipment is not even set up on the home or attached still in the original boxes. So what are you monitoring exactly? This is when they break out the old o we have this contract with you you signed even though was told there would never be a contract and this monitoring can be stopped at ... read more

H M's profile image
H M 
3 months ago

Scam. We got charged an additional $75 per month. We would call and they’d agree it was an erroneous charge, and would promise to stop charging the additional $75 and that they’d refund the charge. This happened every month for 12 months straight, and every time we would call and they’d admit it was an erroneous charge. We never got a refund and eventually ended our coverage with ADT. We never got the $900 in erroneous charges back. Edit- We DID contact you. YOU even agreed it was erroneous and that you’d refund the $75 char... read more

L Dubya's profile image
L Dubya 
5 months ago

I couldn't wait to cancel when my contract was up. Expensive and every experience comes with them trying to upsell you. When I finally went to cancel the agent offered me a 2 or 3 new offers every time he came back on the phone trying to get me to stay. After 10 minutes of me repeatedly saying no just cancel it please he asks, "Well what will you do if you have a break in? " I finally said can you please list cancel all my services? It's always a run around with you guys. He laughed and said ok and put me on hold again. Came... read more

H M's profile image
H M 
5 months ago

Scam. We got charged an additional $75 per month. We would call and they’d agree it was an erroneous charge, and would promise to stop charging the additional $75 and that they’d refund the charge. This happened every month for 12 months straight, and every time we would call and they’d admit it was an erroneous charge. We never got a refund and eventually ended our coverage with ADT. We never got the $900 in erroneous charges back. Edit- We DID contact you. YOU even agreed it was erroneous and that you’d refund the $75 char... read more

H M's profile image
H M 
6 months ago

Scam. We got charged an additional $75 per month. We would call and they’d agree it was an erroneous charge, and would promise to stop charging the additional $75 and that they’d refund the charge. This happened every month for 12 months straight, and every time we would call and they’d admit it was an erroneous charge. We never got a refund and eventually ended our coverage with ADT. We never got the $900 in erroneous charges back. 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 4 star rating with 107 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

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