ADT Security Services's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

ADT Security Services

2.9

About this business

Location details

7707 NW 97th Terrace, Kansas City, MO, 64153, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.9139 reviews
Select a rating
Julie Miller's profile image
Julie Miller 
3 weeks ago

Some dude named Justin from ADT came to my house at 8pm last NIGHT knocking on my door when I didn’t have an appointment for them and even if I did I would never make an appointment for 8 AT NIGHT. then, this morning I went outside and saw that he stepped into my mums that are along my steps! What an inconsiderate jerk! I will never use this company even though my new house came with an ADT security system and I will be calling ADT to have them escalate this issue. Y’all are going to get your people into issues if you tell t... read more

Shannon McIntosh's profile image
Shannon McIntosh 
a month ago

I had an issue with my exterior cameras and called to set up an appointment to have everything checked out. Shawn (not Sure I am spelling that correctly) showed up and I wasn't sure that he was going to be able to handle it in one visit. After a LOT of work on my phone and then the laptop he finally figured everything out then he stuck around to make sure the cameras worked, turned on and were working and the cameras were pointing in the right direction. He became my hero pretty quickly. I can't say this enough but thank you... read more

Nick Aggeler's profile image
Nick Aggeler 
2 months ago

I highly recommend you do not sign up with this company. I signed up and had their service for two and a half years. I turned my home into a rental and had ADT swap services over to the new tenants and cancel my account. However, they are still charging my credit card along with the my tenant's card. I have called them three times and each time have been told they are not charging my card and my account has been deleted. I have told them time after time that my credit card keeps getting charged, but they just pass me off to ... read more

liu jia's profile image
liu jia 
3 months ago

Trash company. I use adt system over 8 years and when I cancel my plan, adt still charges me $540 for cancellation fee. Cuz they say I signed for contract, but they never explain the cancellation fee. Also they didn’t send me the email for contract too. Do not use this scammer company! 

darktangent10's profile image
darktangent10 
3 months ago

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 2.9 star rating with 139 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com