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ADT Security Services

2.6

About this business

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada. Our broad and pioneering set of products and services-from interactive home and business solutions to home health services-meet a range of customer needs for today's active and increasingly mobile lifestyles. 

Location details

6330 Hedgewood Dr, Ste 130, Trexlertown, PA, 18106, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.657 reviews
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Zachary Mironov's profile image
Zachary Mironov 
on Google
3 months ago

ADT is an absolute joke of a company. We signed up with them because they had an ongoing "promotion" for free installation and a free google doorbell camera. Well, as soon as installation was performed they decided to charge us $1200 for installation and $180 for the google doorbell camera, increasing our monthly rate from $50 to $80. Over the last 3 months since installation, we have placed 7 calls to ADT and have spoken with everyone including billing, sales, and customer service. Each time, they identify, understand, and ... read more

Anthony Koedatich's profile image
Anthony Koedatich 
on Google
6 months ago

They have hidden fees and up charge more then what they tell you on your contract then re-make a contract with a signature that’s not your own 

Marie Huber's profile image
Marie Huber 
on Google
6 months ago

I pay for ADT on my mother's home in Florida I've had the contract for at least 7 years my mother passed away and I'm trying to cancel it and they will not let me cancel it until I give them a death certificate which I think is totally ridiculous since the account is in my name but since it's on her house doesn't matter that I've been paying the bill for the last many years it still won't let me cancel it 

Samantha Drennan's profile image
Samantha Drennan 
on Google
7 months ago

tl;dnr: do NOT trust these people or sign anything with them. I'm another person who was a victim of someone showing up at my house with scare tactics. I was exhausted from moving in and fell for it. Dustin Sorensen convinced me to sign up for a contract which he did not explain at the time came with a cancellation fee of well over $1,000. He claimed installation was free, which it isn't. He didn't leave any paper trail behind, not even a business card much less a copy of the contract. Then when the guy came to install the s... read more

Samantha Drennan's profile image
Samantha Drennan 
on Google
7 months ago

tl;dnr: do NOT trust these people or sign anything with them. I'm another person who was a victim of someone showing up at my house with scare tactics. I was exhausted from moving in and fell for it. Dustin Sorensen convinced me to sign up for a contract which he did not explain at the time came with a cancellation fee of well over $1,000. He claimed installation was free, which it isn't. He didn't leave any paper trail behind, not even a business card much less a copy of the contract. Then when the guy came to install the s... read more

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 2.6 star rating with 57 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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