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ADT Security Services

2.9

About this business

Location details

2115 Stanley Gault Pkwy #100, Louisville, KY, 40223, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.976 reviews
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jocelynn veguilla's profile image
jocelynn veguilla 
3 weeks ago

Kenny from ADT was great and easy installed our cameras 

Joe Leavell's profile image
Joe Leavell 
a month ago

I’m frustrated that I am unable to give ZERO stars! I have tried to cancel their services 4 times this evening!!! They literally send you through a black hole of eternal waiting to speak with a cancellation representative. I waited on hold for a combined total of 76 minutes and still haven’t spoken with anyone! I even demanded to speak wirh a supervisor both via chat and via phone to no avail! I was advised that my concern has been escalated and a supervisor would call me. As of this moment, no supervisor has called and now ... read more

Carmel's profile image
Carmel 
2 months ago

I've had ADT for 3 months and only worked half of the time. I've called for help many times. I've asked for help with someone coming to help me finish up with installing the last 2 cameras. Asked for a local company here in Owensboro,ky they start telling me how to self install it. They don't even have Me listed as a Customer! 

Jake C's profile image
Jake C 
3 months ago

We have had a horrible experience with ADT, so far. We originally had our system installed and the original installer told us that our chime would not work with a video doorbell and referred us to a different chime on Amazon to order and install. We were told once we did that we could then have a video doorbell. We paid nearly $300 to get the chime and have an electrician come wire it. The electrician got it put in and everything was working perfectly, so I called ADT and said we were ready for the video doorbell install. We... read more

Carrie Wells's profile image
Carrie Wells 
3 months ago

We have had nothing but trouble with our ADT cameras. They stop working randomly and we have an error message until someone can come out to work on them. We were told that it was our Internet speed. We’ve since gotten fiber internet and still having trouble. Our contract is now up and we’re dropping ADT! 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 2.9 star rating with 76 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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