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ADT Security Services

3.1

About this business

ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada... 

Location details

2530 Whitehall Park Dr, Charlotte, NC, 28273, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.1118 reviews
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Lady Salazar's profile image
Lady Salazar 
on Google
2 weeks ago

Es un verdadero asco de compañia, tengo 4 meses tratando de agregar una camara, son horas hablado con servicio al cliente, y no hay nadie capacitado para solucionar problemas, te pasan a varioa departamentos y en 3 ocaciones ne colgaron el telefono, por 3 veces me hicieron ir a una de mis propiedades para instalar la camara y 2 veces el tecnico no aparecio y la tercera vez llego y solo dijo lo siento debes llamar a adt, sientes impotencia nadie te ayuda, es un servicio decadente y asqueroso, se burlan de ti todo el tiempo. P... read more

Zachary Boan's profile image
Zachary Boan 
on Google
4 weeks ago

First of all the sales people this company hires are fly by night!!! Very misleading and deceitful too!! Second of all the service is horrible and you'll need it within 6 months of install because the expensive equipment start to quit at 6 months!!! Looking to change ASAP CPI can you help? I have and hours later no reply or call!!! Auto generator responder to reviews! 

Ken Fleming's profile image
Ken Fleming 
on Google
2 months ago

Stay away from ADT and their 3 year contracts. Sir, that will cost you $645.89 to cancel the service.... Thieves. 

M W's profile image
M W 
on Google
3 months ago

ADT is the worse!!! I’ve wasted so much money!!! I regret getting their services!!! I should not have to always unplug the cord and plug it back in for the camera to work!!! At times when I look at the recordings, there won’t be any for weeks!!! What is the point of having security!!!! I cannot wait to disconnect service!!! 

A Clark's profile image
A Clark 
on Google
3 months ago

Had system installed on 11-25-24. Called to cancel system and to have eq. Picked up on 11-26-24 . Have been getting the run around since then . All calls have been recorded and emails saved. . Told to wait 3-5 business days , then 7-10 business days! Will not do business with a company who blatantly lies to make money . It’s 12-18-24 this is way past 7-10 days . Can’t trust my life or household to this company !!!🤬🤬 

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.1 star rating with 118 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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