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ADT Security Services
- Security Systems
- Charlotte, NC
About this business
Location details
2530 Whitehall Park Dr, Charlotte, NC, 28273, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you’re considering ADT (or their partner Safehaven), don’t. I signed up for security, but what I actually bought was a masterclass in frustration. My door handle failed in the first month. My garage door remote stopped working on day two. My fire alarm blared while I was out of town with zero notifications or real-time data in the ADT app. And if you need help after-hours? Forget it. Their “24/7” security stops at their customer service desk — no people available, no one to troubleshoot. The best they can do is have a tec... read more
PESIMO SERVICIO AL CLIENTE! Nunca contraten este servicio, para venderte todo es muy rapido y te atienden de maravilla, una ves ya estas en el contrato y tienes algun problema o se te dana algo tardar horas en ayudarte, y al final ni solucionan el problema con el que vas a pedir ayuda. Pesimo servicio no se lo recomiendo a nadie.
System issues, customer service with times...etc..
ADT Management – A Loyal Customer Being Treated Unfairly I’ve never had an issue with ADT—until now. Last year, I sold my home. As part of the sale, the new homeowners chose to keep the ADT system. Together, we contacted the ADT representative, who spoke with the new owners and finalized a transfer of service. Everything was supposed to be handled properly. Fast forward to today: I’m trying to buy a new home, only to find out that ADT is showing on my credit report—hurting my score and blocking me from securing a great mortg... read more
I had a great experience with ADT Eric Dalagan was my technician. He showed up on time and was able to answer any questions I may have had. System works great I can fell safe now.
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3 star rating with 125 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open tomorrow at 8:00 a.m.
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