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ADT Security Services
- Security Systems
- Charlotte, NC
About this business
ADT is one of today's most trusted and well-known brands in the security industry and currently serves more than six million customers, making us the largest company of our kind in both the U.S. and Canada...
Location details
2530 Whitehall Park Dr, Charlotte, NC, 28273, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
System issues, customer service with times...etc..
ADT Management – A Loyal Customer Being Treated Unfairly I’ve never had an issue with ADT—until now. Last year, I sold my home. As part of the sale, the new homeowners chose to keep the ADT system. Together, we contacted the ADT representative, who spoke with the new owners and finalized a transfer of service. Everything was supposed to be handled properly. Fast forward to today: I’m trying to buy a new home, only to find out that ADT is showing on my credit report—hurting my score and blocking me from securing a great mortg... read more
I had a great experience with ADT Eric Dalagan was my technician. He showed up on time and was able to answer any questions I may have had. System works great I can fell safe now.
ADT is a SCAM and is stating I have to pay a $501.00 balance for an account I never had. For a minute there, I believed the situation would be rectified, as I was working with someone name Johanna. However, when viewing my account, the previous balance from someone whose name ended in Marsh at an address on Underwood, for which I have NEVER lived at, was still on my account. I see where it was noted "Credit - sales rep offered free cameras; -$815.07". The $600.00 credit was not taken off of the installation balance as stated... read more
Dana came out to give us a quote on a system for our new home. I have been stressed with our move and all of the things that come with a big life transition such as this. He took the time to answer all of my questions, helped build a system that matched our price point and our families goals, and was polite, friendly, and patient even in the midst of our chaotic day. Both my husband and I are extremely satisfied with the outcome of the day. In the spirit of full transparency, I do recommend that time is set aside for an ADT ... read more
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.1 star rating with 123 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open at 8:00 a.m.
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