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ADT Security Services

3.3

About this business

Location details

20 Commerce Way, Totowa, NJ, 07512, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.3109 reviews
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Brent De Berry's profile image
Brent De Berry 
6 days ago

I had an excellent experience working with ADT Security out of Totowa, NJ and would definitely work with them again and recommend Brent! From the very beginning, their team was professional, knowledgeable, and genuinely focused on understanding the specific needs of my business. The Solutions Advisor took the time to walk me through the latest security options, including advanced monitoring, smart controls, and camera systems, making sure everything was tailored perfectly. The installation process was smooth and efficient, a... read more

charles smith's profile image
charles smith 
a month ago

I am very disappointed with ADT and their excessive marketing calls. On February 27 I told a representative that I was undecided on getting service. He became very rude and pushy. Afterwards the calls became extremely excessive. I will not be making any further purchases at this point. 

Charles S's profile image
Charles S 
2 months ago

18-Year Customer Loyalty Means Nothing to ADT I have been an ADT customer since 2008, nearly two decades, across two different residences. That kind of loyalty should matter. Apparently, it does not. In March of last year, I transitioned from a landline to ADT’s cellular connection after being convinced to stay with promises of reliable service and price stability. Otherwise, I would have canceled. Beginning around January 20, my system began failing. The keypad started chiming every few hours throughout the night, 2 AM, 4 A... read more

Sammy's profile image
Sammy 
4 months ago

I am writing to express my deep dissatisfaction with the service I have been receiving. Over the past several weeks/months, my experience with ADT has been extremely frustrating, and the level of service does not reflect what I was promised when I signed up. I expect a security company to provide reliability, clear communication, and timely resolutions. Unfortunately, I have experienced the opposite. My concerns have not been handled properly, issues remain unresolved, and I have been left without the level of support and pr... read more

Runnergoh's profile image
Runnergoh 
11 months ago

So let me understand this disgusting people. You pay monthly and if something stops working i have to pay you over $300 for you to fix it. Complete scammers garbage company. 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.3 star rating with 109 reviews. 

When is ADT Security Services open?

ADT Security Services is open now. It will close at 4:00 p.m. 

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