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ADT Security Services
- Security Systems
- Richmond, VA
About this business
Location details
8751 Park Central Dr, Ste 100, Richmond, VA, 23227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They lie and lock you in a contract that after saying there is no contract. Then they tell you all you need to do to is pay the equipment off and you will be free of any other charges. Then start charging your for monitoring even though the equipment is not even set up on the home or attached still in the original boxes. So what are you monitoring exactly? This is when they break out the old o we have this contract with you you signed even though was told there would never be a contract and this monitoring can be stopped at ... read more
Josh West you are a crook! I was told I would have no service fee when the technician Darin Tlach came to fix my camera. When the service was finished he told me his ipad crashed and he sat in my driveway in his van for about 15 mins. Come to find out he ILLEGALLY signed my name in the invoice saying that I authorized the charge. I DID NOT. What you did is immoral and illegal and I will be seeking legal action if my money is not returned.
I never received a call when my glass break notification sounded three times on two separate occasions. My system was unplugged for over 24 hour and an automated system call to confirm my safety. I never received a call from a live rep to ensure I was not in danger. I decided to cancel and go with another company ! I am very disappointed!
ADT salesman came to my door today aggressively trying to sell the product and would not take no for an answer. I had to close the door in his face. Train your people better or there will be consequences for them when they come onto someone else's property acting like this. Think twice before coming back.
I recently sold my home and like many other folks, I have had billing issues since the home was sold. I was told by two different ADT customer service employees that I would not owe any money on my account if I could get the new home owner to take over the contract. The new home owner took over the contract and was willing to pay the remaining equipment costs and pick up that monthly contract. Two weeks after closing on the house, ADT charged me $1500 and said that I still owe on the equipment even though they assured me tha... read more
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.1 star rating with 87 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open tomorrow at 8:00 a.m.
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