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ADT Security Services

3.2

About this business

Location details

3401 Rider Trail S, Lake Mykee Town, MO, 63045, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.2106 reviews
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Joseph Sutton's profile image
Joseph Sutton 
on Google
2 weeks ago

They lie and lock you in a contract that after saying there is no contract. Then they tell you all you need to do to is pay the equipment off and you will be free of any other charges. Then start charging your for monitoring even though the equipment is not even set up on the home or attached still in the original boxes. So what are you monitoring exactly? This is when they break out the old o we have this contract with you you signed even though was told there would never be a contract and this monitoring can be stopped at ... read more

Kristina Mozee's profile image
Kristina Mozee 
on Google
a month ago

I would not recommend ADT. I’ve been with them for two days and my experience has been terrible! Their customer service is garbage and a waste of time. It is pretty clear the company is poorly ran from the top down. Save yourself the headache and go with a competitor. There’s no way customer service can get any worse. This company clearly does not care about customer satisfaction once they’ve got you locked into a 3 year contract. I don’t even want to see how terrible their monitoring service is considering what I’ve experie... read more

Alisha Ferrara's profile image
Alisha Ferrara 
on Google
a month ago

The absolute worst company, I ordered the system where someone comes out and installs it for me, verifiedwith the sales man that someone would be out to install the system...that is not what happened. They sent me the DIY system instead, ok fine....it suddenly stopped working. Spent hours on the phone trying to get help, transferred over and over and over to various different departments waiting on hold for hrs and still couldn't get help. They trap you in a contract so you're stuck paying for a service that may or may not w... read more

New Melle Chamber's profile image
New Melle Chamber 
on Google
a month ago

ADT Security is a New Melle Chamber member. 

Freda Holley's profile image
Freda Holley 
on Google
3 months ago

My MIL has had their service for over 15 years. She is having issues with the system and they refuse to send out a technician or pay for any replacement or repairs. Do not use this company!! 

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.2 star rating with 106 reviews. 

When is ADT Security Services open?

ADT Security Services is open now. It will close at 4:00 p.m.  

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