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ADT Security Services
- Security Systems
- West Valley City, UT
About this business
Established in 1874, ADT Security Services Inc. is one of the world's largest providers of electronic security services. Located in Salt Lake City, Utah, the company operates more than 350 locations in the United States and Canada. It offers a variety of products and services, such as Safewatch QuickConnect/Pro RF and Essentials Plus. In addition, ADT Security Services Inc. provides a range of commercial security products and services that include video surveillance, electronic access control, intrusion detection and fire/li... read more
Location details
1279 W 2200 S b, Ste b, West Valley City, UT, 84119, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I will never recommend this company to anyone. While trying to move, after having their service for a year of a three year contract, I am now in a new three year contract and I have to remove all my equipment myself when I was told a tech would take care of that, no charge. I spent over an hour on the phone with ADT and got NOWHERE with them. Half the agents tell you crap that isn't true. Once I am done with these people, I am done. They don't give a crap either, because customers are only dollars signs, nothing else. They n... read more
I will never recommend this company to anyone. While trying to move, after having their service for a year of a three year contract, I am now in a new three year contract and I have to remove all my equipment myself when I was told a tech would take care of that, no charge. I spent over an hour on the phone with ADT and got NOWHERE with them. Half the agents tell you crap that isn't true. Once I am done with these people, I am done. They don't give a crap either, because customers are only dollars signs, nothing else. They n... read more
It has now been 2 months I have called back in several times to ADT to fix a problem that everyone is aware of that my system does. Not connect to the server.. They have replaced the cameras five times!!! It still isn't connecting! This issue has been ongoing for over 3 years! Last week we had an intruder and the alarm system didn't capture anything and the buttons didn't trigger! They left us exposed and vulnerable!!!!! I have called in again yesterday and had an appointment set for today. June 2025, the technician called s... read more
Their "upgrade" turned out to be a big downgrade. More expensive system, way more maintenence (that costs a lot by the way!) And my new customer warranty lost all the actual perks of the previous contract but they conveniently left that all out. It went from $25 per home call to 60$ just to have them come out. I changed internet providers which disconnected my cameras and they told me it would be 130$+60$ just to have them reconnected even though tech support wasnt able to do it over the phone as they should have been able t... read more
I would give negative stars if I could but Google will not let me! ADT is the worst! Do yourself a huge favor! Do not do business with them. If you are locked in one of there contracts then document everything while trying to get out!
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 2.8 star rating with 66 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open at 8:00 a.m.
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