ADT Security Services

Sue I. Drechsel 

on Google

2 weeks ago

I was going to cancel my ADT BECAUSE I HAVE OLDER EQUIPTMENT , AN I WAS LOOKING FORWARD TO MARCH 2026. THEY USE DOCKSIGN, AN it renews automatically, an they put on signature that wasn't even mine. An THEY renewed it till 2028. Totally wrong, I've been with these people for 18 years......I want out ,BAD TECHS, OLD EQUIPTMENT AN NOW CHARGING FOR BATTERYS AN SERVICE CALLS. IM CALLING BETTER BUSSINESS AN REPORTING THEM ..WATCH OUT. THEY WILL RIPE YOU OFF PERIOD. IM SEEKING A ATTORNEY. EARLY PENALTY TO FEE IS 789.90. 

Taz 

on Google

4 weeks ago

I called for a quote on a system and I didn't want the guy to pull my credit and he kept insisting he had to. I told him thank you but I wasn't interested and hung up. He called me back three times and I blocked the call and then he called me three times from a private number. Who do you all have as salespeople that they harass people?? 

Stacy Filipek 

on Google

2 months ago

I will never recommend this company to anyone. While trying to move, after having their service for a year of a three year contract, I am now in a new three year contract and I have to remove all my equipment myself when I was told a tech would take care of that, no charge. I spent over an hour on the phone with ADT and got NOWHERE with them. Half the agents tell you crap that isn't true. Once I am done with these people, I am done. They don't give a crap either, because customers are only dollars signs, nothing else. They n... read more

Stacy Filipek 

on Google

2 months ago

I will never recommend this company to anyone. While trying to move, after having their service for a year of a three year contract, I am now in a new three year contract and I have to remove all my equipment myself when I was told a tech would take care of that, no charge. I spent over an hour on the phone with ADT and got NOWHERE with them. Half the agents tell you crap that isn't true. Once I am done with these people, I am done. They don't give a crap either, because customers are only dollars signs, nothing else. They n... read more

Amy Barrett 

on Google

3 months ago

It has now been 2 months I have called back in several times to ADT to fix a problem that everyone is aware of that my system does. Not connect to the server.. They have replaced the cameras five times!!! It still isn't connecting! This issue has been ongoing for over 3 years! Last week we had an intruder and the alarm system didn't capture anything and the buttons didn't trigger! They left us exposed and vulnerable!!!!! I have called in again yesterday and had an appointment set for today. June 2025, the technician called s... read more