ADT Security Services's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

ADT Security Services

3.7

About this business

Location details

11824 North Creek Pkwy, Kirkland, WA, 98011, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.7144 reviews
Select a rating
Dylan Stoudt's profile image
Dylan Stoudt 
on Google
a month ago

DO NOT BUY ADT Just had installed 3 weeks ago and it's been nothing but awful. Multiple issues with no resolution. 

Andy Chen's profile image
Andy Chen 
on Google
2 months ago

DO NOT USE ADT Absolutely, bad customer service on phone when try to cancel the plan, need to keep tranfer the phone call and waiting. The billing system/email is disaster and hide all the import info you need such as future cycle due day and amount. They also has 30 days notice cancel period, so when you realize the charge for next cycle it is too late to cancel and you will be charge for one extra year. Talk to the customer service about the issue and they just hang up my call. Such a frustrated experience, the customer se... read more

Don Howard's profile image
Don Howard 
on Google
4 months ago

Complaint Against ADT – Nonfunctional System, Poor Customer Support, and Unjustified Billing I have been an ADT customer for over 20 years, but my experience over the past year has been nothing short of frustrating. After spending thousands of dollars to upgrade my alarm system, it has never worked properly. The system is completely nonfunctional, frequently triggers false alarms for no reason, and fails to provide the security I was promised. Despite multiple technician visits, no one has been able to fix the problem. To ma... read more

Artifact Assembly's profile image
Artifact Assembly 
on Google
6 months ago

Scammy. Sends technician over to do a $7500 estimate to “protect” your home . Won’t leave. Pressure tactics used . Wouldn’t leave my house 

Joe Blow's profile image
Joe Blow 
on Google
7 months ago

Do not use adt I spent 2500 getting a adt system installed and it didn't even work for barely a year and they want you to pay a 50 fee just to come out and there's no guarantee or warranty on there equipment so they came out and still didn't get my system working needless to say I'm looking into a different security provider 

View all google reviews

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.7 star rating with 144 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com