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ADT Security Services

3.7

About this business

Location details

11824 North Creek Pkwy, Kirkland, WA, 98011, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.7145 reviews
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Lauren Rudeck's profile image
Lauren Rudeck 
on Google
2 weeks ago

This ADT branch is a total scam. I had them install a security system and cameras for our business. I told them what we needed, the ensured me that their cameras would give us the coverage. I signed the contract and paid almost $2k. After he installed, the installer Jonathan Corn, told me that they wouldn't actually continuously record, that you'd need CCTV for that, but they don't install those. I've called ADT numerous times over the last few weeks and they say they offer CCTV and don't know why the installer lied. BUT ADT... read more

Dylan Stoudt's profile image
Dylan Stoudt 
on Google
2 months ago

DO NOT BUY ADT Just had installed 3 weeks ago and it's been nothing but awful. Multiple issues with no resolution. 

Andy Chen's profile image
Andy Chen 
on Google
3 months ago

DO NOT USE ADT Absolutely, bad customer service on phone when try to cancel the plan, need to keep tranfer the phone call and waiting. The billing system/email is disaster and hide all the import info you need such as future cycle due day and amount. They also has 30 days notice cancel period, so when you realize the charge for next cycle it is too late to cancel and you will be charge for one extra year. Talk to the customer service about the issue and they just hang up my call. Such a frustrated experience, the customer se... read more

Don Howard's profile image
Don Howard 
on Google
5 months ago

Complaint Against ADT – Nonfunctional System, Poor Customer Support, and Unjustified Billing I have been an ADT customer for over 20 years, but my experience over the past year has been nothing short of frustrating. After spending thousands of dollars to upgrade my alarm system, it has never worked properly. The system is completely nonfunctional, frequently triggers false alarms for no reason, and fails to provide the security I was promised. Despite multiple technician visits, no one has been able to fix the problem. To ma... read more

Artifact Assembly's profile image
Artifact Assembly 
on Google
7 months ago

Scammy. Sends technician over to do a $7500 estimate to “protect” your home . Won’t leave. Pressure tactics used . Wouldn’t leave my house 

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.7 star rating with 145 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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