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ADT Security Services
- Security Systems
- Kirkland, WA
About this business
Location details
11824 North Creek Pkwy, Kirkland, WA, 98011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've seen A LOT of Negative reviews on ADT and I can understand a lot of peoples frustrations. I'll tell you my true story with ADT which started in January 2025, and why I'm still with them.... In January 2025 I had someone living with me, push me and take my phone, police called, protection orders, etc. Called ADT to have security cameras put up for my own safety. The call was easy the technician was friendly and helpful. The same day, the person I had the cameras put in for my safety, stole all the camera and equipment! I... read more
This ADT branch is a total scam. I had them install a security system and cameras for our business. I told them what we needed, the ensured me that their cameras would give us the coverage. I signed the contract and paid almost $2k. After he installed, the installer Jonathan Corn, told me that they wouldn't actually continuously record, that you'd need CCTV for that, but they don't install those. I've called ADT numerous times over the last few weeks and they say they offer CCTV and don't know why the installer lied. BUT ADT... read more
DO NOT BUY ADT Just had installed 3 weeks ago and it's been nothing but awful. Multiple issues with no resolution.
DO NOT USE ADT Absolutely, bad customer service on phone when try to cancel the plan, need to keep tranfer the phone call and waiting. The billing system/email is disaster and hide all the import info you need such as future cycle due day and amount. They also has 30 days notice cancel period, so when you realize the charge for next cycle it is too late to cancel and you will be charge for one extra year. Talk to the customer service about the issue and they just hang up my call. Such a frustrated experience, the customer se... read more
Complaint Against ADT – Nonfunctional System, Poor Customer Support, and Unjustified Billing I have been an ADT customer for over 20 years, but my experience over the past year has been nothing short of frustrating. After spending thousands of dollars to upgrade my alarm system, it has never worked properly. The system is completely nonfunctional, frequently triggers false alarms for no reason, and fails to provide the security I was promised. Despite multiple technician visits, no one has been able to fix the problem. To ma... read more
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.7 star rating with 146 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open tomorrow at 8:00 a.m.
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