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ADT Security Services

3.8

About this business

Location details

11824 North Creek Pkwy, Kirkland, WA, 98011, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.8142 reviews
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Don Howard's profile image
Don Howard 
on Google
a month ago

Complaint Against ADT – Nonfunctional System, Poor Customer Support, and Unjustified Billing I have been an ADT customer for over 20 years, but my experience over the past year has been nothing short of frustrating. After spending thousands of dollars to upgrade my alarm system, it has never worked properly. The system is completely nonfunctional, frequently triggers false alarms for no reason, and fails to provide the security I was promised. Despite multiple technician visits, no one has been able to fix the problem. To ma... read more

Artifact Assembly's profile image
Artifact Assembly 
on Google
3 months ago

Scammy. Sends technician over to do a $7500 estimate to “protect” your home . Won’t leave. Pressure tactics used . Wouldn’t leave my house 

Joe Blow's profile image
Joe Blow 
on Google
3 months ago

Do not use adt I spent 2500 getting a adt system installed and it didn't even work for barely a year and they want you to pay a 50 fee just to come out and there's no guarantee or warranty on there equipment so they came out and still didn't get my system working needless to say I'm looking into a different security provider 

Alexis Nicholls's profile image
Alexis Nicholls 
on Google
4 months ago

DO NOT USE ADT IF YOU HAVE ANY CHOICE They delayed the opening of our business by months. Not only did they lock us into a 5 year contract, the install was delayed over and over and we could not open until the fire detection system was installed. They charged us over $8K (!!!) for the install in a 2500 sqft space - then, when we had to move before the end of the 5 year contract THAT WE DIDN'T WANT, gave us no option but to pay out another $4k (!!!) because the next tenant didn't want to take over the $170/month monitoring se... read more

Steve Graves's profile image
Steve Graves 
on Google
7 months ago

terrible service and sales. I was trying to order an ADT system and the ADT salesman lied to me, and installed products I never agreed to. Then had me sign 2 different documents, and i find out one had additonal items like a camera, and doorbell which I actually dont have. Now, I have to wait 7-10 days for a branch manager to call me back. outrageous. dont buy from them. 

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.8 star rating with 142 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

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