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ADT Security Services
- Security Systems
- Brisbane, CA
About this business
ADT Video Doorbell + $150 off installation^ ADT has been in the business of helping to protect and connect to what matters most for over 140 years. Delivering 24/7 monitored safety and security protection, ADT offers trusted home security to over 7 million customers across North America. For total home control, ADT Pulse helps customers manage their home with innovative automation capabilities accessible through any smartphone, tablet, or personal computer, from virtually anywhere.Services include:Remote Arm/Disarm: Arm your... read more
Location details
150 N Hill Dr suite 3, Ste 3, Brisbane, CA, 94005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have adt at my 2 other locations and never had an issue . So i decided to install another system at my 3rd location . Called 800 number and Joseph Bonifacio called me and came out to see what I need . I got everything installed about 7 month ago the only things is I am still waiting for correct panel board and horn to be installer . Everything was ordered and should have been installed with in reasonable time . Well no he don’t answer his phone and emails . Hosting me .. so if u decide to go with adt make sure you don’t de... read more
ABSOLUTE NIGHTMARE. Started a service with this company 6 months ago. We were trying to decide between them and Vivint and Fred (then manager) convinced us that although ADT is more expensive but we need to go with them cause they're going to use our already installed wires and we wouldn't need to go wireless. Obviously we were promised to get a full refund if not happy at any point. Took them 3 months and 8 visits to our house and they couldn't get the system work. We were getting false alarms every night and couldn't sleep... read more
The customer service is sickening and this company lacks integrity. They are the actual thieves they claim you’ll be protected from- which is a really nasty hypocrisy. I called several times to cancel my service- it is only possible through phone and by business hours and the wait was an hour to talk to anybody every single time. When I finally got in touch with a human being, it was very vague. The guy denied there was cancellation fees and told me my final bill would be sent within 4-6 weeks by mail only. He also could not... read more
They don't care about security. They just want to sign you up for their subscription service and take your money.
Phone support very poor
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.9 star rating with 54 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open at 8:00 a.m.
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