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ADT Security Services

4.4

About this business

Location details

1930 Terracina Dr, Terracina Dr, Sacramento, CA, 95834, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
4.4679 reviews
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Caroline Fu's profile image
Caroline Fu 
2 weeks ago

The worst service ever. We changed our address and they said it was no charge and the technician came and charged us 480 dollars. That’s the beginning, and then one month later the device was off and they said we have to buy a new battery. We bought a new battery but then received an email saying our account service was “cancelled”. And we received a 1400 dollar bill for the last 2 year membership. This service was totally a scam. 

Denis Miski's profile image
Denis Miski 
3 weeks ago

JIN PAK the ADT technician is nothing but a liar and a scammer same with the company they charged us for cameras and later when he arrived, they said they did not have them and they are Backordered, and said they would make another appointment to come back. They never made another appointment and decided to continue to charge me and on the work order Jin Pak lied and said “job complete” when it was not. Jin Pak also charge my card over $500 when I did not authorize it. After that, he decided to leave and did not want to give... read more

Gloria Barroso's profile image
Gloria Barroso 
3 weeks ago

Unprofessional customer service with ADT +. My order was incomplete, technical department was not helpful and was attempting to charge me for items missing in the order. 

Katie Siemont's profile image
Katie Siemont 
a month ago

I really dislike companies that use the “notification” sound in their commercial marketing - it’s just as annoying as radio ads that use sounds of sirens !!! 

Ana-Silvia Flores's profile image
Ana-Silvia Flores 
a month ago

Horrible experience with billing customer service and supervisor my account was charged for tech visit after a weiver fee was waived. And now I'm trying to get the refund and they are not doing anything after they said the refund will be within 7 to ten days i have been checking ever y 5 days nothing is recorded in their system Supervisor does not return your calls im frustrated with this people . I do not recomend this company. I only want to get my refund and look for another company. Once they get a hold of your money is ... read more

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 4.4 star rating with 679 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

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