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ADT Security Services
- Security Systems
- Sacramento, CA
About this business
ADT Security Services has been a leader in home and commercial security services since 1874. The company, which was acquired by Tyco International in 1998, has more than 1 million customers in 230-plus markets throughout the United States. For home security, ADT has systems that monitor carbon monoxide levels, smoke and fire detectors, burglary alarms, low temperature sensors, water/flood sensors and a safewatch cellguard system in place to keep security systems operating if regular residential phone service is out. Small bu... read more
Location details
1930 Terracina Dr, Terracina Dr, Sacramento, CA, 95834, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have had a horrible experience with ADT. I have spent over 5 hours on the phone on three separate occasions and still the issues—incorrect billing statements that not one of 8 ADT employees can explain an erroneous seizure of funds, without my permission, added to my autopay. Add to this the complete incompetence of employees (they are unable to understand and explain their own billing systems). Employees continue to transfer me to other employees who cannot answer my questions. I gave Santiago 5 days to figure out the iss... read more
The right hand doesn’t know what the left hand is doing in respect to troubleshooting and service call fees.
Worst customer service i ever experienced... way too much to text. Their do it yourself home security is nothing but problems. Had it less then 3 months, nothing but problems, never worked properly half the time and then try calling them to get the problem solved and they will just keep transferring you person to person and you will be on the phone everytime for over an hr. Each time they said they would call me back within 48hrs and they never call back. I have to get back on the phone for over an hour to get bounced around... read more
Bad scene
What is wrong with this photo, ADT? When you determine what is incorrect, please adjust my bill. My doorbell does not chime. My cameras are still in their box. Let's keep it real ding-dong ... I only want what I have and not what I was left with.
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 4.5 star rating with 651 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open on Monday at 8:00 a.m.
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