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ADT Security Services

2.9

About this business

Location details

392-410 University Ave, Islington, MA, 02090, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.967 reviews
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Adriana Christianson's profile image
Adriana Christianson 
on Google
2 weeks ago

Possibly the worst, most disrespectful company I have ever dealt with. Their business model is to scam people into 3 year contracts and then never let you go. They must have a play book when customers call, to leave them on hold for as long as humanly possible. So bad, stay away. 

John Carey's profile image
John Carey 
on Google
7 months ago

Service after the sale is awful. 

Yang Gao's profile image
Yang Gao 
on Google
7 months ago

Worse security company in north American. always late and sometime says no appointment, waste my 11 hours for waiting. 

Ed Shanley's profile image
Ed Shanley 
on Google
a year ago

I'm DISGUSTED with these a holes. I was interested in their service for my parents. I filled out the request form. But changed my mind and erased the form, NEVER SUBMITTED IT. They've called and left 3 messages. I blocked them after the second and continue to receive messages. Called them, and was passed around to 3 operators and about 6 auto exchanges. Finally get to security, NO ONE ANSWERED, I HAD TO LEAVE A MESSAGE. A HOME SECURITY COMPANY THAT DOESN'T ANSWER IT'S SECURITY CALLS!?!?? NEVER, NEVER, NEVER USE THIS COMPANY. 

Laurel Lancia's profile image
Laurel Lancia 
on Google
a year ago

These people will scam you and get you to sign a contract, then come install day, nothing will be installed but you will be stuck in a contract & they'll take money out of your bank account. Then good luck trying to get them to cancel your contract and the payments taken out of your bank account even though you don't even actively have ADT in your home. Salesman wont return my calls and even the area manager. Don't use ADT 

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 2.9 star rating with 67 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open on Monday at 8:00 a.m. 

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