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ADT Security Services

3.9

About this business

ADT is a leading provider of security and automation solutions for homes and businesses in the United States, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered. 

Location details

701 US-301, Tampa, FL, 33619, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.9275 reviews
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Dax Reder's profile image
Dax Reder 
on Google
a month ago

I utilize ADT for my apartment business, and this is the absolute worst access control provider I have worked with in my entire life. Truly - this has been the most despicable customer service, and they can't seem to get anything right. I have two accounts: A North account and a South Account. ADT applied a payment intended for my South account to my North account. They then closed the North account and sent me a refund. they're now saying I owe them over $900 for the South Account. I'm sitting here with a $1,200 refund, one... read more

Eric Jackson's profile image
Eric Jackson 
on Google
a month ago

Horrible customer service, just found out by getting billed they changed their name from prime protection to bulldog security. Been trying to get ahold of my salesman for 5 months now to have a sensor fixed and I haven’t received a text or call back. 

Chase Peterson's profile image
Chase Peterson 
on Google
3 months ago

FRAUD. This company came to my door and said the home security should have been included in my home closing packet (this I found out was a lie). The company also said all equipment was free being a new homebuyer (this was also a lie, both of my cameras don’t work and the tech guy said I needed to buy a Ero/Wi-Fi booster). Third: the sales rep said I’d get a refund of 10%-20% of my insurance premium back…I got $12. Contract langsuage: This contract will automatically renew for successive thirty (30) day terms unless terminate... read more

Marcio Cruz's profile image
Marcio Cruz 
on Google
3 months ago

get away from this company they charge me for over 2 years that I ask for cancelation and when Call for get the money back they said it is my fault because I did not call more times 

Mathew - Metronix's profile image
Mathew - Metronix 
on Google
5 months ago

We have been an ADT clients for several years. They are very poor in communications. After the new company EVERON took over they are the worst company. Their Commercial Customer Service, Bill Department are the worse. We had to wait 30-45 minutes to talk to someone. If any problems to recity then no body is willing to help. It is terrial. 

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.9 star rating with 275 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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