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ADT Security Services
- Security Systems
- Tampa, FL
About this business
ADT is a leading provider of security and automation solutions for homes and businesses in the United States, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.
Location details
701 US-301, Tampa, FL, 33619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am very frustrated and disappointed with ADT. I have been a customer for over 25 years and recently sold my home. I was under contract until 9/27. I called and talked to Brett in the sales department and he assured me if I sign another contract for a year, my old contract penalty will be waived. He told me that if I activate my portable service OR on my first billing my old contract penalty would be waived. I called ADT today and have been on the phone with a 3 different representatives for 2 hours and nothing has been res... read more
I utilize ADT for my apartment business, and this is the absolute worst access control provider I have worked with in my entire life. Truly - this has been the most despicable customer service, and they can't seem to get anything right. I have two accounts: A North account and a South Account. ADT applied a payment intended for my South account to my North account. They then closed the North account and sent me a refund. they're now saying I owe them over $900 for the South Account. I'm sitting here with a $1,200 refund, one... read more
Horrible customer service, just found out by getting billed they changed their name from prime protection to bulldog security. Been trying to get ahold of my salesman for 5 months now to have a sensor fixed and I haven’t received a text or call back.
FRAUD. This company came to my door and said the home security should have been included in my home closing packet (this I found out was a lie). The company also said all equipment was free being a new homebuyer (this was also a lie, both of my cameras don’t work and the tech guy said I needed to buy a Ero/Wi-Fi booster). Third: the sales rep said I’d get a refund of 10%-20% of my insurance premium back…I got $12. Contract langsuage: This contract will automatically renew for successive thirty (30) day terms unless terminate... read more
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 3.8 star rating with 277 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open at 8:00 a.m.
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