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ADT Security Services

3.4

About this business

Location details

200 E Park Dr, Ramblewood, NJ, 08054, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.467 reviews
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Christian Rodriguez's profile image
Christian Rodriguez 
on Google
a month ago

Hasn't even been a month and their equipment is malfunctioning. Their "virtual technicians" don't know what they're talking about. If your issue is not solved by the script they read off of, they don't know how to handle the problem. The alternative? They charge $100 to get an actual technician out to your property at a minimum. If you need your equipment replaced, it will be more $$$ than the initial $100. Avoid ADT at all costs. Shop around! 

Mychal Rivera's profile image
Mychal Rivera 
on Google
6 months ago

Horrible experience. My sales reps is named Rob based out of South Jersey. Somebody stole my Honda tires in front of my home. I reached out to ADT because I have a business account with them, so I wanted to add home security in lieu of this situation. They happily took my money and promised me a certain system. When they came to install, it was supposedly a cheap “do it yourself” system, quoted on the tech’s words. It’s called ADT+. It’s basically a RING or BLINK simple camera. It will not connect to cellular and goes off ra... read more

Anonymous's profile image
Anonymous 
on Google
10 months ago

ADT is in breach of contract. They refuse to cancel my service after submitting proper paperwork via the 3 day right of refusal per contract terms. I have filed complaints with the Better Business Bureau and Consumer Affairs Division. Do not under any circumstance enter into business with ADT. 

Patrick Van Hoose's profile image
Patrick Van Hoose 
on Google
10 months ago

ADT is in breach of contract. They refuse to cancel my service after submitting proper paperwork via the 3 day right of refusal per contract terms. I have filed complaints with the Better Business Bureau and Consumer Affairs Division. Do not under any circumstance enter into business with ADT. 

Kevin Harlley's profile image
Kevin Harlley 
on Google
a year ago

Terrible experience. One zone in my system went down in March. It was an old system with wired contacts. First person told me the issue was the batteries in a non-existant sensor. Spent hours trying to find the sensor and replaced the batteries. Called again. Technician never showed up, and they charged me. Second technician claimed to fix the issue. It lasted a month. Third technician claimed it was mostly fixed just tripping due to cold weather. It stopped working a few hours after he left. Third technician took a proper l... read more

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Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3.4 star rating with 67 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open tomorrow at 8:00 a.m. 

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