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ADT Security Services

2.7

About this business

Location details

4926 Kernan Blvd S, Jacksonville, FL, 32221, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.747 reviews
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Jacqueline Weber's profile image
Jacqueline Weber 
2 months ago

Terrible experience. I called for an alarm system which was quick. I didn’t know that the technicians sent to install was another company called Safehaven but is linked to ADT. ADT outsources the installation to a second party. Not explained to me by either parties. System was installed, since day one I have had nothing but issues. One camera installed isn’t even on my dashboard, doesn’t register anything. Second, the fire/smoke detector in one room has been an issue multiple times, going off. The CO2 in the kitchen has alar... read more

Tiera Henry's profile image
Tiera Henry 
4 months ago

Have used ADT for last 10 years and have had issues with actual products over last few years. Spoke with a representative regarding issues. ADT never followed through. Be prepared - once you get transferred to the cancellation department be prepared to spend an hour on hold and then another having them talk in circles about why you’re cancelling. 

Heather Adamson's profile image
Heather Adamson 
5 months ago

Arthur stopped by at 7:30 pm stating I needed to hear him out about my “fire time homeowner deals I am entitled to” and was upset when I told him it was far too late to be discussing this. Had he come at an earlier time, I would have heard him out. 7:30 pm is unprofessional. 

Mario's profile image
Mario 
8 months ago

ADT driver 297351 (license plate BQ44TB) is a danger to the road and needs to have his driving reviewed. Cutting off multiple people with 3 ladders barely clinging onto the roof on St Johns Bluff road toward Beach on 09/30/2025 around 7:15am. Possibly the driver was intoxicated. 

Casey DeShazo's profile image
Casey DeShazo 
8 months ago

Closed. Stripped of logos and signs. FLAT OUT LIE! 

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 2.7 star rating with 47 reviews. 

When is ADT Security Services open?

ADT Security Services is open now. It will close at 4:00 p.m. 

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