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ADT Security Services
- Security Systems
- Jacksonville, FL
About this business
Location details
4926 Kernan Blvd S, Jacksonville, FL, 32221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They scam people. The tech when he came to sell the equipment said we could cancel the service any time. The equipment stopped working, I told ADT I was not satisfied with the equipment and that it did not work properly. They secretly locked us into a 60 month contract and lied to us. I have contacted BBB and the state attorney and they have done nothing. Beware this company lies! Once you sign, you can’t get out and they try to make you pay thousands to get out. We are not even being monitored because the equipment doesn’t ... read more
Terrible experience. I called for an alarm system which was quick. I didn’t know that the technicians sent to install was another company called Safehaven but is linked to ADT. ADT outsources the installation to a second party. Not explained to me by either parties. System was installed, since day one I have had nothing but issues. One camera installed isn’t even on my dashboard, doesn’t register anything. Second, the fire/smoke detector in one room has been an issue multiple times, going off. The CO2 in the kitchen has alar... read more
Have used ADT for last 10 years and have had issues with actual products over last few years. Spoke with a representative regarding issues. ADT never followed through. Be prepared - once you get transferred to the cancellation department be prepared to spend an hour on hold and then another having them talk in circles about why you’re cancelling.
Arthur stopped by at 7:30 pm stating I needed to hear him out about my “fire time homeowner deals I am entitled to” and was upset when I told him it was far too late to be discussing this. Had he come at an earlier time, I would have heard him out. 7:30 pm is unprofessional.
ADT driver 297351 (license plate BQ44TB) is a danger to the road and needs to have his driving reviewed. Cutting off multiple people with 3 ladders barely clinging onto the roof on St Johns Bluff road toward Beach on 09/30/2025 around 7:15am. Possibly the driver was intoxicated.
Frequently asked questions about ADT Security Services
How is ADT Security Services rated?
ADT Security Services has a 2.7 star rating with 48 reviews.
When is ADT Security Services open?
ADT Security Services is closed now. It will open at 8:00 a.m.
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