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ADT Security Services

3.0

About this business

Location details

50 Republic Rd, West Hills, NY, 11747, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.0100 reviews
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Dowd Dowd's profile image
Dowd Dowd 
a week ago

The Adt alarm company came today—you wouldn't believe what happened! The guy said, "I'm allergic to cats," and just left. Honestly, I'm going to lose my mind; it feels like they're messing with me. They claim they'll come back tomorrow, too. It really has become incredibly difficult to find people who actually do their jobs. At the first appointment, the technician said he couldn't perform the installation; he gave me a different date and left. When that date arrived, they didn't even show up—despite my having confirmed the ... read more

Aliona Mikhed's profile image
Aliona Mikhed 
2 weeks ago

ADT continued to charge us after we let them know the security system was down and broken. The tech visit, which was supposed to be free, was also charged for, and they are now refusing a refund. Horrible customer service and business practice of charging for services not rendered. Do not recommend. 

Diane Schwartz's profile image
Diane Schwartz 
a month ago

Dave Vernon was very knowledgeable and was a pleasure to work with. 

Ashley Knox's profile image
Ashley Knox 
a month ago

I would give ADT zero stars if I could. I am a single mother of three and called ADT for a simple, basic security setup — door sensors and a camera. Nothing excessive. Over the phone, I was reassured this would be easy and straightforward. Instead, what followed was one of the most uncomfortable and disappointing experiences I’ve had with any company. The installer arrived within two days, but he was not there to help — he was there to sell. What should have been a consultative, supportive experience turned into a four-hour ... read more

April Schneider's profile image
April Schneider 
a month ago

Frequently asked questions about ADT Security Services

How is ADT Security Services rated?

ADT Security Services has a 3 star rating with 100 reviews. 

When is ADT Security Services open?

ADT Security Services is closed now. It will open at 8:00 a.m. 

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